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Forum Discussion
sclawrenc
Sep 30, 2019Apprentice
Separate WiFi 2.4 and 5ghz bands
I am no longer able to separate my WiFi bands on the most recent Orbi firmware versions. It worked for over a year fine, but after updating firmware they are no longer separate. I have tried the Te...
ABCHome
Jun 14, 2020Star
I can help you on your question.
There are a number of devices that simply do NOT work or support use of the 5.0 GHz Band. For instance the My Q program that controls my garage door opener now is fighting the connection because it does not want the 5.0 but cannot seem to find the 2.4 GHz connection.
My is the exact opposite of you. I need the 2.4 for that purpose and now I'm a bit screwed trying to figure out how to get it set-up. Not sure I'll keep the RBK 852 due to that or not. The performance of all other devices seems to be going well. But the garage door not connecting tonight was an unwelcome surprise.
ekhalil
Jun 14, 2020Master
Have you checked which 2.4 GHz channels your garage opener accepts? You might need to change the channel on Orbi to one that is ok for the garage opener.
- Bella1141Jun 14, 2020Aspirant
Great thought. Thanks for the suggestion. Honestly, it's about all I can do to get the RBK 852 connected and then 24 devices including 5 Ring devices, the garage door by Chamberlain (MyQ), etc. I'll give that try to see if it can latch on but it did not earlier when set to auto-mode. Seems like it'd be easier to offer the separate SSID but I understand the Mesh effect. Just not a lot of documentation out on the RBK 852.
ekhalil wrote:
Have you checked which 2.4 GHz channels your garage opener accepts? You might need to change the channel on Orbi to one that is ok for the garage opener. - ekhalilJun 14, 2020MasterI can see in the specs for Chamberlain (MyQ) that it only supports channels 1-11, so avoid using e.g. channel 13.
Set Orbi to channel 1, 6 or 11.