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Forum Discussion
Serious Satellite Connectivity Bug
This is not intermittent or difficult to reproduce. I consistently am unable to connect to devices on my Orbi network. I have seen this problem 15-20 times over about 2 weeks and I have power cycle...
With regard to the Sonos, there is obviously a problem in your setup.
My setup is as follows:
Router -Harmony Hub One connected.
Satellite 1 Harmony Hub Two connected
Satellite 2 Harmony Hub Three connected
Initially when i used the Android Harmony app it would try and connect via the cloud to reach the Hubs. I was able to cancel this before it connected and it automatically searched for and connected via my network.
Now, (just rechecked) when I open the Harmony app it automatically scans for the Hubs on the whole network and is able to see all three hubs and connect to whichever one I select. It does not matter which router/sat my phone is connected to the results are always the same.
So it can and does work in my case. However I am running one of the Beta Firmware as supplied so I dont know if that makes any differance.
It must be that your Orbi is not capable of showing the Harmony app the whole network.
It may not help a great deal but it confirms that my Orbi system is capable of performing the request but yours cannot.
The point is that every device on a 2-hop distance Orbi is unreachable. I would love to try beta firmware. It is tough to know if the satellite position stayed the same when I switched because it is intermittent. However, I'm just about sure that the same problem exists both directions. The issue never happens to any devices that are connected to my router. Maybe Netgear could send me a three pack and I'll text it.