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Forum Discussion
oohtruck
Mar 26, 2017Initiate
Slow speeds/connectivity issues
I've been using my RBR50 for a few months now without any issues but in the last week I've started experiencing extremely slow speeds, if not complete disconnection in my bedroom, which is maybe 24-3...
ricblue
Mar 26, 2017Tutor
I'm having very odd, similar issue
My wife's iMac (Latest Mac OS Sierra, all updates, 21.5", Mid-2011, 2.5GHz Intel Core i5) was until last week connecting at 300 Mbps to the Orbi Satellite sitting 6 feet away. It only has a 802.11n card so 300 Mbps is the max I can expect but that was enough to deliver full 101 Mbps of our Optimum plan to the iMac.
TODAY - the iMac will only ever connect at 144Mbps to the Orbi Satellite, sitting in the same place, 6 feet away. No changes in location of either device.
I have logged into the Satellite to confirm that the iMac is connecting to the correct near-by Orbi
Speedtest (which tested 101+ Mbps last time i tested) is now reporting only reporting 35-50 Mbps downstream to the iMac so the 144 vs 300 Mbps to the Orbi is the new bottleneck.
VERY FRUSTRATING -- wife reporting that her Mac "feels slow"
I've done "forget this network" / re-pair to the wifi on the iMac - doesn't help
Orbi and Satellite update recently to v1.8.0.6 -- is there a problem with this firmware version???
iMac reports good signal strength so why only 144 Mbps???? --- RSSI = -20dBm, Noise = -90dBm, MCS Index = 15, BUT Tx rate = 144Mbps (and never higher)
- st_shawMar 26, 2017Master
ricblue wrote:I'm having very odd, similar issue
My wife's iMac (Latest Mac OS Sierra, all updates, 21.5", Mid-2011, 2.5GHz Intel Core i5) was until last week connecting at 300 Mbps to the Orbi Satellite sitting 6 feet away. It only has a 802.11n card so 300 Mbps is the max I can expect but that was enough to deliver full 101 Mbps of our Optimum plan to the iMac.
TODAY - the iMac will only ever connect at 144Mbps to the Orbi Satellite, sitting in the same place, 6 feet away. No changes in location of either device.
I have logged into the Satellite to confirm that the iMac is connecting to the correct near-by Orbi
Speedtest (which tested 101+ Mbps last time i tested) is now reporting only reporting 35-50 Mbps downstream to the iMac so the 144 vs 300 Mbps to the Orbi is the new bottleneck.
VERY FRUSTRATING -- wife reporting that her Mac "feels slow"
I've done "forget this network" / re-pair to the wifi on the iMac - doesn't help
Orbi and Satellite update recently to v1.8.0.6 -- is there a problem with this firmware version???
iMac reports good signal strength so why only 144 Mbps???? --- RSSI = -20dBm, Noise = -90dBm, MCS Index = 15, BUT Tx rate = 144Mbps (and never higher)
-20 dBm is a crazy strong signal. It could be overdriving the receiver on the Mac. Try moving the Orbi farther from the Mac and/or reducing the output power of the Orbi. More power is not necesarily better with WiFi. I'm seeing -48 dBm 8-ft away from Orbi on 5 GHz.
- haydomMar 26, 2017Initiate
I'm having similar problems. The firmware 1.8.0.6 seems to be causing a problem of connection - especially to ipads/iphones but also android smartphones. I've tried to manually update back to the older firmware 1.5 but the system seems to automatically update back to 1.8 after I've done this...
Any advice is highly appreciated!!! I just recently purchased the Orbi Ac3000 - and I'm getting a lot of flak from the family now:-)... hope to hear some positive news on new firmware solving this issue etc....
- oohtruckMar 27, 2017Initiate
Upon further investigation, my problem is isolated to my tablets as well. I'm also on 1.8.0.6
- ricblueApr 14, 2017Tutor
OK - update here ...
One or maybe two reboots of the iMac near the Orbi satellite returned it to full 300Mbps connection.
I would suggest to Netgear that there they need to test very carefully what happens with Orbi when power is restored after a power cut. I have a feeling that there is some issue when -- maybe -- the main Orbi boots before the (nearer) Satellite Orbi and the iMac got "locked into" talking to the Main Orbi only (50 feet away) instead of the Satellite Orbi 10 feet away. That's the symptom I saw. Is the 802.11r (or k or something) that manages the hand offs between the Orbi's being updated correctly on power-fail reboot and then "rebroadcast" to the client devices correctly.
If I had to guess the cause of the symptoms I saw, that's what I would guess
After a reboot, the iMac got the new 801.11r (or k or whatever) roaming list and homes correctly to the nearly Satellite
Hope that helps
Richard