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Forum Discussion
oohtruck1
Jul 24, 2020Aspirant
Slow upload speeds at night with RBR50
Something weird started happening about 6 weeks ago where every single night, roughly from 8pm to 11pm, my upload speeds slow to a crawl. It will go from it's usual speed of 20mbps to anywhere from ....
FURRYe38
Jul 26, 2020Guru - Experienced User
Any progress on this?
oohtruck1 wrote:Something weird started happening about 6 weeks ago where every single night, roughly from 8pm to 11pm, my upload speeds slow to a crawl. It will go from it's usual speed of 20mbps to anywhere from .2mbps to .8mbps. Doing any sort of videoconferencing or gaming is next to impossible since those relies on a steady stream of uploading data. Sometime after 10:30/11pm, it will finally go back to normal. Restarting the modem and Orbi don't seem to do anything. My download speed appears to be normal, giving me upwards of 300mbps down.
I have evil empire Spectrum as my provider, and they've sent multiple people out to try and address the issue. Unfortunately, they can't send a technician out at the hours where my problem is actually occuring so i'm currently in this cycle where basically every 4 days someone comes out to try and troubleshoot it, futzes around with a few things and swears up and down my problems are fixed then leaves, only for it to happen again a few hours later. I have little to no faith in them at this point.
I suspect this is still an issue with Spectrum's service, but I did want to give it my due diligence and see if there was anything I should be checking on the Orbi side of things. Does anybody have any ideas? I'm currently on firmware 2.5.1.8.
oohtruck1
Jul 26, 2020Aspirant
I udpated the firmware, and I'm going to do a test directly from the modem tonight. Like I said, I suspect it's still a Spectrum issue but may as well continue to try and assess everything I can.
- FURRYe38Jul 26, 2020Guru - Experienced User
I presume so as well. Keep us posted.