I have AT&T Gigabit, and if I connect directly to the modem, I get 900mbps down/up. However, if I connect through Orbi (wired), the upstream remains the same, but the downstream cuts in half.
It hovers around 500 mbps at the most. I have no clue why this is happening. I tried IP passthrough, AP or Router Mode. Disabled all packet filters and advanced firewall rules in Modem. But nothing helps.
Re: Slow wired download speed with AT&T Gigabit
Modem Combo Units: Couple of options, 1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. 2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode. 3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
Re: Slow wired download speed with AT&T Gigabit
There is no bridge mode for this modem. I've already enabled the IP Passhrough with fixed DHCP to the Orbi Router.
As I wrote in the original thread, that didn't help one bit.
I tried both AP and Router mode, and with and without the DHCP Servers in either modem or Orbi router.
Neither of them helped at all which is why I am posting the question whether the issue is the Orbi router itself.
Again, if I connect directly to the modem, I get 950mbps. If I connect to the Orbi ethernet port, I get 500mbps... At this point, I am blaming the Orbi here..
But I wanted to double check before I return this unit back to Best buy.
Re: Slow wired download speed with AT&T Gigabit
How was the Orbi connected to the modem? WAN port or LAN port. If WAN port on the Orbi, try the LAN port on the Orbi in AP mode to the modem. Also swap out LAN cables to be sure. Use good quality CAT6 LAN cables.
If all this fails and you can't seem to get 900Mb on wired connections thru the Orbi, possible that your Orbi router is faulty and would need to be replaced or RMAd.
There is no bridge mode for this modem. I've already enabled the IP Passhrough with fixed DHCP to the Orbi Router.
As I wrote in the original thread, that didn't help one bit.
I tried both AP and Router mode, and with and without the DHCP Servers in either modem or Orbi router.
Neither of them helped at all which is why I am posting the question whether the issue is the Orbi router itself.
Again, if I connect directly to the modem, I get 950mbps. If I connect to the Orbi ethernet port, I get 500mbps... At this point, I am blaming the Orbi here..
But I wanted to double check before I return this unit back to Best buy.
Re: Slow wired download speed with AT&T Gigabit
I would contact NG support and ask for additional help and information. Others have reported getting 900Mb on the down. Possible either there is a incompatbility between the ISP modem and the Orbi router or the router could be faulty..
