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Forum Discussion
Solved
Sonos and Astros A50 and Orbi
I installed Orbi and 2 satellites Sept 2018.
Sonos worked great. I keep orbi firmware updated as well as sonos.
All of a sudden This month Jan / 2019 anytime I tried to play apple music ...
thetrent005 wrote:
And to add - im in Router Mode - not AP mode - to confirm
This looks to me a result of double NAT. The Arris BGW210 modem that you have is a router and has to be set in bridge mode/pass through/ DMZ forwarding if you want to avoid those issues.
Here is a way how to set it in passthough mode: https://forums.att.com/t5/AT-T-Internet-Features/Help-Configuring-BGW210-In-Bridge-Mode-IP-Passthrough-for-EA9500/td-p/5265310
thetrent005 wrote:
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials. In a straight line from one to the other .. Router -> Sat around 30 ft - Sat -> next sat - 20 foot or less. You may want to move the 2nd Sat a bit farther out. 20feet or less can cause problems. I have basement - Router - First floor sat - and 2nd foot sat .. Wireless connectivity rocks - speeds are fast throughout the house - no issues with laptops, fire sticks, Ring, iPhones etc
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz. Found on Basic tab/Wireless.Im using the ORbi app on my phone and I do not see anywhere to change channels - is there a web gui I should be using instead?Yes. Use the routers web page to make changes.
Any Wifi Neighbors near by? If so, how many? Prior I apple airport and 2 x airport express - never any issues. I live in a house in the burbs .. I see my neighbors wifi show up - its secured as well - and he is probably 75 yards away - guessing -
What WPA security modes are you using? WPA2-PSkTry disabling the following and see: - I see none of these options - Use the routers web page to make changes.
And to add - im in Router Mode - not AP mode - to confirm
Ok. AP mode is good too.
thetrent005 wrote:
And to add - im in Router Mode - not AP mode - to confirm
thetrent005 wrote:
And to add - im in Router Mode - not AP mode - to confirm
This looks to me a result of double NAT. The Arris BGW210 modem that you have is a router and has to be set in bridge mode/pass through/ DMZ forwarding if you want to avoid those issues.
Here is a way how to set it in passthough mode: https://forums.att.com/t5/AT-T-Internet-Features/Help-Configuring-BGW210-In-Bridge-Mode-IP-Passthrough-for-EA9500/td-p/5265310
I believe he already mentioned his Orbi system is running in AP mode already.
I confirmed my Orbi is in Router mode - not AP sorry for the confusion -
So to follow the ATT link above - does my Orbi good in Router mode?