× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Sudden decrease in download speeds

tony4069
Aspirant

Sudden decrease in download speeds

Hi - I bought an Orbi system about 6 weeks ago and it worked well until last week when I noticed that the download speed has dropped from around 56Mb/s to around 20Mb/s.  When I begin the speed test the download immediately peaks at 56Mb/s and then progressively drops to a minimum.  Upload speed remain at around 23Mb/s.

 

I have re-installed the latest software, did a new setup and tried both router and AP options without any change.  When I connect to my modem/router i get full speeds up and down with no problems.

 

Can anyone help me with this?

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: Sudden decrease in download speeds

Is this happening on both wired and wireless connections?

 

DarrenM

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 624 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7