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Forum Discussion
Temporarily Disable 5G on Orbi RBR 50
I have some new Arlo cameras that require I have my iPhone 13 Pro and the new cameras on the 2.4g frequency in order to set them up. How can I temporarily disable the 5g on my Orbi RBR50 and its sat...
Yes just go ahead and try to connect your 5S camera to your Orbi network using your phone (normally connected to the Orbi). If you are not able to connect your new camera, do not assume yet that the problem is because of 2.4Ghz vs. 5Ghz.
Collect screen shots of the app trying to find the new camera and report exactly what error message you are encountering that is preventing the setup. These details will enable the community to help you (whether it's the Arlo community form or the Orbi community form here).
I ended up returning my Arlo Pro 5S cameras and purchased the Pro 4 cameras. I think Arlo has issues with the 5S cameras as I could never get them to work with my network. The Pro 4's connected easily and worked well except in the areas I lacked good wifi signal. I was going to update my Orbi RBR50 system with another Orbi system. I instead purchased an eero Pro 6E system that had the gateway router and two additional routers/satellites. I then added one more router/satellite to get the coverage all around the outside of my home. These were on sale at Best Buy (my total cost was about $587 plus tax minus about $70 trade in for my old Orbi system. Everything seems to be working fine now. Thanks to all that tried to help me.