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Forum Discussion
Tesla Wall Connector unable to connect
Hi, i have a Netgear Orbi Setup (RBR20 Main, and 2 RBS20 Satellites). When i started to add some IoT devices recently i had major issues with connecting them to the network. All the vendors of ...
Hi benni322,
I understand that you are having issues with connecting your Telsa Wall Connector Gen3 to your RBR20 and RBS20 via Wi-Fi.
Please try the following steps to resolve your issue:
Go to orbilogin.com in a web browser to access the Orbi admin site, Advanced tab, and Advanced / Wireless Settings. Set CTS/RTS Threshold to 2347 for both 2.4Ghz and 5Ghz bands.
Then add the Tesla Wall Connector Gen3 to your RBR20 network manually.
Please let me know if this information was helpful!!
Best,
Kevin
Community Team
Hi Kevin,
thank you for your Response, the CTS/RTS Threshold is already set to this value, as you can see in the attached screenshot.
I'm not sure if i set it to this in the past, when previously dealing with other devices, or if it was already like this.
Manually adding the wallbox did not make any difference, i tried it several times (including with the current options from the screenshot).
"Disabling" the 5GHz network (turning down power to 25%) seemed to do the trick to get it connected. But once i turned it up again the Wall Connector failed to reconnect after it was offline.
Cheers
benni322 wrote:
But once i turned it up again the Wall Connector failed to reconnect after it was offline.
How does a Tesla charger unit go "offline"? All of my Internet of Things (IoT) devices stay on the network as long as they have power.
The typical IoT problem is how to get the device connected. Once connected and working, devices retain the network login.
CrimpOn In that case it was probably the restarting Orbi after changing some settings đ
But either way, the device should be able to reconnect when knowing the valid credentials and the network is available. Which it seems is not the case, when the 5GHz signal is also there.
I've had similar issues with some WIFI switches ("Shelly"), but those seem to the resolved after the initial connection works.
Also a "MyStrom" switch had the same issue - and the support clearly statet they know about issues with several Mesh WIFI systems.
A plain old WIFI Extender works flawlessly now, but i don't really see the point of having this additional access point right next to a Orbi extender.
