Forum Discussion

Aspirant

Apr 14, 2022

Tesla Wall Connector unable to connect

Hi, i have a Netgear Orbi Setup (RBR20 Main, and 2 RBS20 Satellites). When i started to add some IoT devices recently i had major issues with connecting them to the network. All the vendors of ...

KevinLiT

NETGEAR Moderator

Apr 14, 2022

Hi benni322,

I understand that you are having issues with connecting your Telsa Wall Connector Gen3 to your RBR20 and RBS20 via Wi-Fi.

Please try the following steps to resolve your issue:

Go to orbilogin.com in a web browser to access the Orbi admin site, Advanced tab, and Advanced / Wireless Settings. Set CTS/RTS Threshold to 2347 for both 2.4Ghz and 5Ghz bands.

Then add the Tesla Wall Connector Gen3 to your RBR20 network manually.

Please let me know if this information was helpful!!

Best,
Kevin
Community Team

benni322

Aspirant

Apr 14, 2022

Hi Kevin,

thank you for your Response, the CTS/RTS Threshold is already set to this value, as you can see in the attached screenshot.

I'm not sure if i set it to this in the past, when previously dealing with other devices, or if it was already like this.

Manually adding the wallbox did not make any difference, i tried it several times (including with the current options from the screenshot).
"Disabling" the 5GHz network (turning down power to 25%) seemed to do the trick to get it connected. But once i turned it up again the Wall Connector failed to reconnect after it was offline.

Cheers