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Orbi WiFi 7 RBE973
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The names I give to my devices get dropped by Orbi

Evp58
Tutor

The names I give to my devices get dropped by Orbi

I have an RBR 40 with three satellites and about 35 devices connected.  For some reason Orbi drops some of the names I have added.  In other cases I cannot find my devices at all.  In particular, right now, neither my or my wife's Apple Watch appear.  Plus, suddently, my iphone 13 disappeared from the list but my wife's similar model is there.  Also, I had to rename my Samsung TV's twice because for some reason my custom names disappeared.  Any ideas??

Thank you

Message 1 of 4

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Re: The names I give to my devices get dropped by Orbi


@Murphy121 wrote:

For example, my wife’s iPhone 13 still appears with her correct name but the MAC address is different!


This may be down to a security "enhancement" from Apple.

 

Among others, try these:

 

Using MAC Filtering w/Apple's Private Address Feat... - NETGEAR Communities

 

MAC Randomization Behavior  |  Android Open Source Project

 

 

View solution in original post

Message 4 of 4

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Re: The names I give to my devices get dropped by Orbi


@Evp58 wrote:

I have an RBR 40 with three satellites ...

 


While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge. In this case, your question is about an Orbi device which is very different technology from the General WiFi Routers (Non-Nighthawk and Non-Orbi) covered here.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi - NETGEAR Communities

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Message 2 of 4
Murphy121
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Re: The names I give to my devices get dropped by Orbi


@Evp58 wrote:

I have an RBR 40 with three satellites and about 35 devices connected.  For some reason Orbi drops some of the names I have added.  In other cases I cannot find my devices at all.  In particular, right now, neither my or my wife's Apple Watch appear.  Plus, suddently, my iphone 13 disappeared from the list but my wife's similar model is there.  Also, I had to rename my Samsung TV's twice because for some reason my custom names disappeared.  Any ideas??

Thank you   MI Bridges Login


I am experiencing most of the issues that you cite! For example, my wife’s iPhone 13 still appears with her correct name but the MAC address is different! And yes, suddenly I found a device with the name “DEV” which I could not account for!
Is there any solution to these issues?

Message 3 of 4

Re: The names I give to my devices get dropped by Orbi


@Murphy121 wrote:

For example, my wife’s iPhone 13 still appears with her correct name but the MAC address is different!


This may be down to a security "enhancement" from Apple.

 

Among others, try these:

 

Using MAC Filtering w/Apple's Private Address Feat... - NETGEAR Communities

 

MAC Randomization Behavior  |  Android Open Source Project

 

 

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