Have RBR50 Router with 3 RBS50 Satellites. Everything was fine until tried latest firmware update to V2.3.1.60. Have rolled back but now showing no internet and all untis magenta.
Arrius surfboard modem (modem only no wifi or router functions) Cox highspeed internet 300 down/30 up
Router is Netgear Gaming - XR700
RBR50 Orbi is set up for use as AP - Access Point.
RBS50 satellites in upper and lower level of house all within 20-30 feet from router except it has to travel through walls, floors (wood, wallboard, no plaster)
Have had issues with automatic firmware update before so have downloaded all recent firmwares and too off the auto update in favor of manual. Everything was working fine on firmware V2.3.1.44 - but it said there was a new one and I thought I'd give it a try so I hit the update all button.
It updated the RBR50 "router" but not the satellites and then that was the end of the internet.
I rolled back the RBR50 "router" to V2.3.1.44 which matched the satellites but they were all magenta now and no longer will connect.
There are NO boxes to select to update them manually, they only appear on automatic page with router and there is no connection now to work with them.
I have unplugged and rebooted all day long. I've tried manually updating to V2.3.1.60 to see if it would give me the boxes to manually do the satellites, NO. I rolled the RBR50 Router back to V2.3.1.44 where it matches the satellites. They all show they are connected with good connections but everything had a megenta ring.
I am writing this using the wifi internet connection to the RBR50 Router, yet it says it has no internet connection and in truth the plugs that come out of it are not connected as the the gear I have attached is not seeing the internet at all (Xbox one x for example) .
In the weirdest twist that I don't understand - it says there is no internet connection, yet as I say I AM using it to write this, but the wifi connected things like Amazon Echos and smart plugs are NOT connecting and say they cannot connect. Some of them are usually connected to satellites, but even the ones in the main room with the RBR50 (where I am connected and writing) are saying they are not connected to the internet.
The network itself is working. The satellite downstairs is passing tv programs from the upstairs Tivo Bolt to the downstairs Tivo mini using the network wifi but there is no external internet connection available.
The Xbox says it cannot connect because it cannot connect to DHCP server. Yet the DHCP on the LAN port box of the RBR50 says it is on and connected to an IP address that appears to be the one Cox internet has provided me. The DHCP on the XR700 Router is also on. So it seems it is just internet is not getting through to the RBR50 router - except I am writing on its wifi connection????
I have read so many threads today and tried many things. I factory reset one of the satellites, but then I couldn't get it to add to the router. It said it was successful, the ring turned blue and stayed that way a minute, then turned magenta.
My next idea is to roll back to Firmware 2.3.0.32 and see if it gives me any boxes to roll back the satellites and try to proceed from there.
Questions -
I am open to all ideas, but my knowledge is somewhat limited in how to do things manually (telnet and such)
If I factory reset the whole thing and start over, does that set them all back to the firmware they had when I bought them? I would need to not just reet up the whole network but then manually update all firmware one by one?
Thank you for slogging through all this and offering any assistance.
