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Orbi WiFi 7 RBE973
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Re: Trouble connecting wireless printer

JohnEP
Aspirant

Trouble connecting wireless printer

Just bought and install the Orbi Home Mesh WiFi System (RBK33)          and everything connected fine except my HP CP1525nw printer ... I have tried everthing I knew and anything I could find on the internet ... any ideas? ... I am sure I am missing something ... Thanks in advance for the help

Model: RBK33| Orbi Plug-In WiFi System
Message 1 of 11
FURRYe38
Guru

Re: Trouble connecting wireless printer

What wireless security modes are you using? Try WPA and TPIK then try WPA2 and AES and see if the printer will connect. 

Message 2 of 11
JohnEP
Aspirant

Re: Trouble connecting wireless printer

Thanks for your reply ... I change the secrity .... still didn't connect .... Any other ideas? ... Thanks for all help

 

Message 3 of 11
Ulairi
Luminary

Re: Trouble connecting wireless printer


@JohnEP wrote:

Thanks for your reply ... I change the secrity .... still didn't connect .... Any other ideas? ... Thanks for all help

 


Try changing the 2.4GHz channel on the Orbi router to a fixed value that is Channel 11 or lower.  The Orbi has all 13 channels but many devices and especially printers only connect on channels 1 - 11.  Because Orbi automatically selects the clearest channel, it often defaults to 13 to avoid neighbourhood congestion.  But older devices can't see that channel.

 

Please post back with results.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System, RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
Message 4 of 11
Mikey94025
Hero

Re: Trouble connecting wireless printer

Did you reset and reconfigure your wireless printer using the Orbi's SSID?  Is the problem with the printer connecting to the wireless network or your PC clients nor being able to see the printer?  If the latter, also uninstall/reinstall the printer driver.

 

Some people have issues with their wireless printers after they replace an older wireless router with the Orbi.  It's not sufficient to just name your SSID the same and hope that all your clients will still work.  Some of them, like printers, are particular and need to be reconfigured even using the same wireless settings as before.

Message 5 of 11
FURRYe38
Guru

Re: Trouble connecting wireless printer

 

How close is the printer to the router or satellite?

To see if the printer will connect at all to the Orbi at all wirelessly, set the wireless security mode to Disabled or Open on the Orbi router Temporarily. Then try to connect the printer to the Orbi. Will it connect then?

Re-enable WPA2 after testing the printer.

 


@JohnEP wrote:

Thanks for your reply ... I change the secrity .... still didn't connect .... Any other ideas? ... Thanks for all help

 


 

Message 6 of 11
JohnEP
Aspirant

Re: Trouble connecting wireless printer

Thanks for your suggestion ... Been out of town and am back ... just tried changing the channel and no help .... maybe this printer is just to old?

Message 7 of 11
JohnEP
Aspirant

Re: Trouble connecting wireless printer

Thanks for the suggestion ... been out of town and am back ... The router see the printer asked to connect the printer to the computor to download the software and gets to 99% and just sits there and after a little while says its tacking to long and quits the connection ... Maybe the printer is to old to work with this new router ...???

 

Message 8 of 11
FURRYe38
Guru

Re: Trouble connecting wireless printer

To test that, try setting the Orbi wifi routers WPA security to Disable or OPEN Temporarily. Then try to connect the printer to the wifi. Does it connect then? If so, try setting the Orbi security to WPA and TPIK only and test. Then try mixed WPA/WPA2 and mixed security modes.

 Last FW for the printer was 4 years ago:

https://support.hp.com/us-en/drivers/selfservice/hp-laserjet-pro-cp1525-color-printer-series/4052975...

 

Also does this printer have a RJ45 LAN port in back? If so, you can connect the printer to the router using this method...


 

 

Message 9 of 11
JohnEP
Aspirant

Re: Trouble connecting wireless printer

Just now getting back to the Printer .... Thanks for all your suggestion ... Been at this for about three or four hours this morning and I have tried everyones ideas and suggestions and some others that I thought of once I tried yours ... No Luck ... I guess this printer is just old and outdated ... Thank you very much to all that contributed suggestions for me to try ....

Message 10 of 11
FURRYe38
Guru

Re: Trouble connecting wireless printer

Ya I have a friend who has a HP printer that has wireless, wont connect to the newer router.

I suggest getting a HP wifi printer server that has a USB port which you could connect it to the Orbi system, then connect the printer to the printer server. Point your PCs and such to the Printer server.

 

Good Luck.

 

Message 11 of 11
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