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Forum Discussion
Retired_Member
Jan 27, 2020Unable to Fully Reset RBR50 Router After Encountering Guest Access Issues
Firmware: 2.5.0.38 This is a RBR50 router with two RBS50 satellites. One of the satellites is connected wirelessly and the other is connected via an ethernet switch. Everything was working fine u...
- Jan 27, 2020
You are running v2.5.0.x firmware, it was very buggy and was retracted by @netgear. A manual update to v2.5.1.8 is recommended if you are running the v2.5.0.x releases, Search this forum for v2.5.1.8 for more details. You can download v2.5.1.8 for your RBR50 and RBS50 from https://www.netgear.com/support/product/RBK53#download
As for resetting, the DNS settings of the router are set by DHCP from your ISP, so that is expected. All other settings would revert to their defaults.
tomschmidt
Jan 27, 2020Virtuoso
You are running v2.5.0.x firmware, it was very buggy and was retracted by @netgear. A manual update to v2.5.1.8 is recommended if you are running the v2.5.0.x releases, Search this forum for v2.5.1.8 for more details. You can download v2.5.1.8 for your RBR50 and RBS50 from https://www.netgear.com/support/product/RBK53#download
As for resetting, the DNS settings of the router are set by DHCP from your ISP, so that is expected. All other settings would revert to their defaults.
- Retired_MemberJan 27, 2020Thank you. I manually updated to the version you mentioned and I can still see the LAN on the Guest network.
I use OPENDNS and manually set it. After the reset on the previous firmware it retained my custom DNS settings and reset everything else.- Retired_MemberJan 27, 2020The 15 second reset didn't work on the previous version.
I'll try the GUI option for the full reset on this version and report back.
Thank you.- FURRYe38Jan 27, 2020Guru - Experienced User
I always use the ERASE feature in the UI. However I have used the 15 second button press and thats worked as well.
Keep us posted.