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Forum Discussion
Retired_Member
Jan 27, 2020Unable to Fully Reset RBR50 Router After Encountering Guest Access Issues
Firmware: 2.5.0.38 This is a RBR50 router with two RBS50 satellites. One of the satellites is connected wirelessly and the other is connected via an ethernet switch. Everything was working fine u...
- Jan 27, 2020
You are running v2.5.0.x firmware, it was very buggy and was retracted by @netgear. A manual update to v2.5.1.8 is recommended if you are running the v2.5.0.x releases, Search this forum for v2.5.1.8 for more details. You can download v2.5.1.8 for your RBR50 and RBS50 from https://www.netgear.com/support/product/RBK53#download
As for resetting, the DNS settings of the router are set by DHCP from your ISP, so that is expected. All other settings would revert to their defaults.
Retired_Member
Jan 27, 2020The 15 second reset didn't work on the previous version.
I'll try the GUI option for the full reset on this version and report back.
Thank you.
I'll try the GUI option for the full reset on this version and report back.
Thank you.
FURRYe38
Jan 27, 2020Guru - Experienced User
I always use the ERASE feature in the UI. However I have used the 15 second button press and thats worked as well.
Keep us posted.
- Retired_MemberJan 28, 2020
FURRYe38 wrote:I always use the ERASE feature in the UI. However I have used the 15 second button press and thats worked as well.
Keep us posted.
Good news and bad news.
The updated firmware will fully reset the router with both of the methods: GUI and reset button for 15 seconds. I spent an hour setting up my network again and assigning IP addresses.
Unfortunately, the AP Isolation (I'm assuming that's the option that Netgear renamed) on the Guest Network still doesn't work.
- FURRYe38Jan 28, 2020Guru - Experienced User
Seems that the Guest Network problem has been historically present for a while. You might contact NG support and ask about this.
File a support ticket:
https://www.netgear.com/support/#
I recommend not using Guest Network...
- tomschmidtJan 28, 2020Virtuoso
Retired_Member, I just tested my guest network on my RBR50 and RBS50 network and it is working as it should. My guest network cannot access local resources on my LAN, such as printers, NAS and other PCs.
For my testing, I connected my Windows laptop to the guest network, and the RBR50 assigned it the 192.168.1.27 IP on my LAN (same IP as it had before on my primary network). I then opened a CMD window and ran "ping 192.168.1.1" for the router's IP, and it does not respond. Same for the IP of my printer and NAS. It also could not map network drives from my NAS on the LAN, even using the IP address of the NAS. I also cannot open the router management page at http://192.168.1.1/
On my Smartphone bound to my primary network, running FING does show the my laptop assigned IP even though it is on the guest network. If I ask FING to find open ports on the 192.168.1.27 IP assigned to the laptop, none are found. So it appears that the guest network is working correctly.
I have never enabled LAN access for my guest network and then disabled it again like you said that you did. I do not want to try to duplicate your issue by doing so in case there is an issue. Are you sure you are not being misled by your FING results? Can you systems on the guest network ping the router and other LAN resources?