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Unable to bring up Orbi management login page
Something strange seems to have happened this morning. Yesterday my RBR50 and four RBS50 satellites were functioning just fine, and had been since late December when I added the last two satellites....
OK I'm back in business.
I ended up doing the factory reset, but now I don't think that was actually necessary.
After the factory reset I spent an hour or more re-syncing my 4 satellites, changing the router's IP address to 192.168.21.1, and then adding address reservations for the 20-odd devices that are using my LAN.
Then I went through all the settings of the router to make sure I had set everything up the way it was before.
When I came to "Always Use HTTPS to Access Router" under Web Services Management in Advanced Setup, I didn't remember how I had set that before, but it seemed it would be useful to avoid the constant nag from the browser when I load the Orbi web page.
THAT WAS A MISTAKE!!
After it was applied, it kicked me out, and then I had the exact same issue as before.
I remembered reading that Firefox was the recommended browser, and since I was having no luck with either Chrome or Edge, I downloaded Firefox and voila, it worked. Firefox seems to have more detailed handling of certificate issues. In this case Netgear's certificate was a year or more out of date. Firefox let me proceed anyway, where Chrome and Edge would not.
So in Firefox I immediately unchecked the HTTPS box, and now once again I can access the Orbi from any browser.
My guess is that something got upgraded or revised in Chrome and Edge recently, and today was the first time I tried to access the Orbi management page since that happened. I really have no idea.
But at least now I have Firefox installed in case I have future problems accessing Orbi's page.
ICPete wrote:
I just tried Incognito mode in Chrome, when once again I was able to log into the Orbi from Firefox but not from Chrome
Incognito mode worked! Didn't even get any warnings about the lack of a security certificate.
Could you please confirm this result. Just now, I opened an Incognito window on Chrome Version 122.0.6261.70 (Official Build) (64-bit) and attempted to open https://192.168.1.1 (my Orbi RBR50). Got the familiar error:
Sometimes when keying in web addresses, it is easy to type http rather than https. In this specific discussion, that 's' is the key element.
Per my original post in this thread (discussion), my issue was suddenly losing the ability to log in to the Orbi page in the same way as I always had done so, in Chrome and using http://192.168.21.1.
At that time I didn't think to try Incognito mode, nor did I opt to try installing Firefox (since Chrome was what had always worked for me and is my default browser). And I tried Edge, since it's pre-installed, and that didn't work either.
After doing the factory reset and re-setting all my settings, only after all that effort did I eventually realize (and was told here) that a recent Chrome update was most likely the culprit.