NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
cakelyfe
Mar 01, 2023Guide
Unable to configure RBR50v2
I have had the AC3000 Mesh WiFi System (RBK20) for a few years but about 1 year ago I pulled it out. I am trying to wipe the router and re-configure it to test a problem I am seeing from the equipme...
cakelyfe
Mar 02, 2023Guide
That was a mistake in my screenshot, the actual firmware file had a .img extension. I was able to flash the firmware using nmrpflash but I am getting the same results with the 2.7.3.22 firmware. I then downloaded an older version 2.6.1.40 and am trying that now.
cakelyfe
Mar 02, 2023Guide
I thought I had success with 2.6.1.40, I was able to access the Netgear home page through a browser after flashing the firmware but when I clicked on the "I Don't have a phone" option it just sat and spun. I then restarted and flashed it again to try to configure it through the app and no luck.
- plemansMar 03, 2023Guru - Experienced User
If its accepting all these firmwares and its broadcasting wifi, I'm really suspicious of something else with your setup.
Like antivirus/browser/etc.
- cakelyfeMar 03, 2023Guide
I have tried on 3 different computers, two Macs and One Windows and on 3 different mobile devices and the experience is the same across all. I have tried wired and wireless, I even tried 2 different ethernet cables to rule out a bad cable. The Windows computer was freshly reset because it is older and I wans't sure what was on it (no AV running or anything but a basic Windows 10 install). I've tried on 4 browsers (Edge, Chrome, Firefox and Safari) and within the app again all the same experience. The only commonality is the RBR50v2.
This most recent reset I was able to get into the configuration Wizard and I got to the page where it summarizes the admin password and the wifi with the password but it wouldn't go any further. It really seems to be some type of time problem. I'm guessing some type of memory leak or overloading the CPU. Etiher way I have given up on this, there is something wrong in the hardware and it isn't under warranty anylonger. I guess I am stuck with the Eero for now.