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Orbi WiFi 7 RBE973
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Unable to connect to SIP provider when internet connection re syncs

AdeB
Aspirant

Unable to connect to SIP provider when internet connection re syncs

Hi,

 

My Orbi system RBK40 keeps dropping its internet connection, and everytime my Gigaset IP phone is then unable to reconnect to the SIP gateway. That is until I reboot the router, then it's fine until the next internet drop. I've tried rebooting and powercycling the phone, tweaking settings, but the only thing that solves it is a reboot of Orbi. Even a manual disconnect and reconnect of the internet doesn't help. There must be some glitch in the routing or UPnP...?

 

Any ideas? It's driving me nuts!

 

Thanks

Adrian

 

 

Message 1 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Unable to connect to SIP provider when internet connection re syncs

Is your modem dropping the internet connection and the orbi does not reconnect after the drop or is it just the orbi disconnecting?

 

DarrenM

Message 2 of 3
AdeB
Aspirant

Re: Unable to connect to SIP provider when internet connection re syncs

Hi

 

It's the Orbi continuously disconnecting - the modem doesn't report any drops

Message 3 of 3
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