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Forum Discussion
Using devices that require 2.4ghz on Orbi
I'm considering buying a device (AmbientWeather Weather Station) that says that it only works on the 2.4ghz wifi and if you have a dual band router, you need to turn off the 5ghz radio. I already hav...
I have never had a 2.4ghz device refuse to connect due to the presense of a 5ghz network; after all, how would a device with only a 2.4ghz radio even know the 5ghz radio was even there?
I suspect Allan Funt is out there filming me ... or would it be Ashton Kutcher for this generation?
The issue is that the Orbi automatically assigns the same SSID to both the 2.4 and the 5 GHz bands, thus confusing a device like the Ambient Weather Osprey WS-2902 which has only 2.4 GHz connectivity. That's why turning off the Orbi's 5 GHz SSID broadcast as well as reducing that radio's power to the minimum 25% (thus letting the 2.4 GHz radio signal power through) worked for me. I suspect I'll have to go through the same drill as long as I have the Orbi every time a reset of the Osprey is needed.
- I have a similar issue I need to turn off 5ghz so my phone connects on the 2.4ghz connect to the smart device get that connected to my Wi-fi then turn it back on now when I spoke to the so called tech help line they told me to turn off the SSID but as we all know this does not turn off 2.4ghz just the SSID this is one of the worst and most expensive product I have ever bought, don’t get me started on the signal distance.
I had a similar issue with an Ambient Weather WS-2902 weather station. I was able to successfully connect to the 2.4 GHz side of my Orbi by not only turning off the 5 GHz SSID broadcast but also setting the signal strength to O or zero. That permitted the weather station to connect at 2.4 GHz, and it has stayed connected ever since, even after I turned the 5 GHz SSID back on at 100% signal
strength.
I tried that on my firmware you can only go down to 25%, but for Netgear support to inform me turning off SSID will sort it sounds like they have no idea how to support something they also sold that is not fit for purpose.