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Forum Discussion
V1.12.0.18 still having disconnect issues
Unfortunately, (for me) the latest firmware doesn't resolve the wi-fi disconnection issue. I updated both router(RBR50) and satellite(RBS50) to V1.12.0.18 from V1.11.0.20, factory reset both, starte...
Hello tolive
Our Support is wanting to work with you on these issues if you would like to work with them send me a Pm with your name, email, and phone number and I will have them reach out to you to work on the issue.
DarrenM
Yep, I'm actually having worse disconnects now. This is downright ridiculous. And apparently we can't downgrade the firmware to something that actually works because we're forced to auto-update. I really wish I were within my return period as I would get rid of this and go back to my old router.
DarrenM, could I also get in on working with the support team? I've done a factory reset and it did nothing for my disconnects.
fyi if you manually downgrade it won't auto upgrade back to a higher version, mine just has the message saying the update is available
Do you know where I can get the older firmware from. I can not even you my orbi system anymore.
Hello Chris
Here is the link to all firmware.
http://www.netgear.com/support/product/RBK50.aspx#download
DarrenM
esiebert7625 wrote:fyi if you manually downgrade it won't auto upgrade back to a higher version, mine just has the message saying the update is available
That is simply not correct. After a few days to a week, it will auto-upgrade to the latest again.
- Thank you for your response. May I ask what version of firmware are you using.
