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kfkchatt's avatar
kfkchatt
Aspirant
Mar 06, 2019

VPN

Cannot get VPN setup.  Also remote management reports that my device is offline when i know it is not.  Getting Server certificate not setup or something.  Support already over with 3 months for a 40...
Troubleshooting
kfkchatt's avatar
kfkchatt
Aspirant
Mar 06, 2019

computername.mynetgear.com updated successfully at

ekhalil's avatar
ekhalil
Master
Mar 06, 2019
kfkchatt wrote:

computername.mynetgear.com updated successfully at

Do you reach to Orbi if you browse to https://computername.mynetgear.com/8443 while connected to an external network?

  • kfkchatt's avatar
    kfkchatt
    Aspirant
    Mar 06, 2019

    Connection times out

    • ekhalil's avatar
      ekhalil
      Master
      Mar 06, 2019
      kfkchatt wrote:

      Connection times out

      1. Can you please confirm that Remote Management is enabled under >> ADVANCED >> Advanced Setup >> Remote Management?
      2. What port is set in Remote Management settings under >> ADVANCED >> Advanced Setup >> Remote Management?
      • kfkchatt's avatar
        kfkchatt
        Aspirant
        Mar 07, 2019

        Remote management now works though