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Forum Discussion
Virgin Media Hub3 and Orbi
I live in quite a large (5 bed - 4 storey) Victorian house and currently have a Virgin Hub3 on the ground floor and one Netgear WN3000RP extender in an upstairs room. This is not sufficient for adeq...
Are you sure the HUB is fully bridged and using modem mode?
You can try using the HUB in router mode and disable ALL wifi on this modem. Then use the modems DMZ for the IP address the Oribi router gets on it's WAN port.
Or you can change the Orbi into AP mode and use it in this mode with the ISP Modem running in router mode. Keep WIFI Disablied on the modem.
koregan123wrote:
Bing-Strollerwrote:Same here with the SH3 in modem mode.
As a modem it is rock solid - but I wouldn't use it for anything else.
Also helps that I am in a non congested area so my 200Mb normally speedchecks at 210Mb and I've only lost connection once in the last year :smileyhappy: (touch wood)
I just had my VIrgin Tivo upgraded to a V6 and therefore Virgin updated my hub from a SH2 to a Hub3,0 - I’ve set this up in Modem mode and am using an Orbi (updated to the very latest firmware) and its a disaster!, Since updating, the network ( both the wifi and other times internet connection via hub3.0) are dropping probably every hour or so. speed is fine but the dropping connections are making the whole thing unusable. Been like this for a couple of days now. Very frustrating given the money spent. The Oribi has one sattelite and is still set to factory settings other than the SSID and passwords etc. Basically the things which can be controlled by the app. Can someone offer me ngs to try to stop the dropped connections. We have a wide variety of wifi devices (Sonos, Amazon Echo, Hue lights, 2 x Tivo and a bunch of tablets and phones - any help much appreciated as weve gone back to the Stone Age by upgrading. I may just ring Virgin and ask for the old hub back as it worked fine.
Ok seems my ‘mandatory’ virgin hub upgrade coupled with a ‘i hadnt really checked for a while but as my hub was being replaced i thought i may as well’ orbi firmware upgrade basically killed any semblance of stability. The Virgin hub is a rebadged Arris TG2472 which ive read up on and was shocked at all the complaints. My previous hub was setup in modem mode and i was running older firmware on my orbi which was stable and fast.
ive manually taken the firmware back to 2.0.1.4 for the orbi which seems to have fixed the sattelite dropping. Changed the hub from modem to Router mode, disabled the wifi and put the Orbi’s IP address in the hub DMZ and it seems to be mostly stable now (i say mostly as it has dropped once in the last couple of hours) - hopefully im onto a better setup now. if it starts to degrade ill try AP mode on the Orbi as im really just using it for better wifi coverage in far flung areas of my home. Not sure if that will make any difference but ill give it a go.
i had a philips hue bridge and a sonos boost feeding both my lighting and 5 piece sonos music streaming plugged into the orbi but have not plugged them back in yet in fear of the whole thing falling down or for me to hit some incompativilities somewhere. given ive now got 2 routers back to back can anyone recommend the best one to use for my lights and sonos now?
Thanks for all the help so far guys. Virgin seemed to have screwed up with their new hub which is flaky and Netgear seemed to have screwed up the last few firmware releases so i was really in the wars. Hopefully this will get better over time
Thanks for this. I recently upgraded my Virgin Hub 3.0 from the original 3.0 version when it died on me due to hardware failure and the latest firmware upgrade for this rebadged Arris box renders Modem Mode when combined with Orbi a no-go. I have had to leave the wifi on the Hub to ensure Internet is accessible. I will probably convert Orbi to an AP. Other than having one extra Wifi access point I have all the functionality of the previous infrastructure, but please be wary of so-called upgrades to software etc as in this case they had a material impact on the Virgin SH3 and Orbi combination.
If you configure the Orbi for AP mode, then you can disable the wifi on the HUB. This is recommended as it can cause interferences with the Orbi wifi system and having other wifi signals in close range.
kiwi-rich wrote:
Thanks for this. I recently upgraded my Virgin Hub 3.0 from the original 3.0 version when it died on me due to hardware failure and the latest firmware upgrade for this rebadged Arris box renders Modem Mode when combined with Orbi a no-go. I have had to leave the wifi on the Hub to ensure Internet is accessible. I will probably convert Orbi to an AP. Other than having one extra Wifi access point I have all the functionality of the previous infrastructure, but please be wary of so-called upgrades to software etc as in this case they had a material impact on the Virgin SH3 and Orbi combination.
Although bear in mind if you get an internet problem and your hub reboots you'll lose your wifi network and therefore local access, if you have your Orbi in AP mode.