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Forum Discussion
RichardCP
Sep 10, 2017Follower
Virgin Media Hub3 and Orbi
I live in quite a large (5 bed - 4 storey) Victorian house and currently have a Virgin Hub3 on the ground floor and one Netgear WN3000RP extender in an upstairs room. This is not sufficient for adeq...
FURRYe38
Mar 18, 2018Guru - Experienced User
How big is your house? Sq Ft?
koregan123
Mar 18, 2018Tutor
1400 sq feet over 2 floors
we have quite thick walls so i never found a router whose wifi signal would reach from our kitchen upstairs - i have the router in the kitchen and the sattelite in the stairwell which enables the wifi (when available) to reach upstairs and cover the whole house
the issue i have is not reach, its the fact that the sattelite appears to regularly drop and then it seems to get in a muddle (ie the ssid is visible but either my devices connect and i cannot get intenet access, it says the wifi password is incorrect or just hange when trying to connect and i have to reboot the connecting device and try again)
i have unplugged the sattelite for now and the wifi seems a bit more stable but obviously slower from another room and signal doesnt make it upstairs anymore)
i have unplugged the sonos completely for now - just trying to get a stable orbi before i connect anything else
i thought downgrading to 2.0.1.4 would at least fix the sattelite dropping issue i had but it doesnt seem to have at all
K
- FURRYe38Mar 18, 2018Guru - Experienced User
Kitchen might not be a great place for the router. Microwaves and other devices could cause problems.
Stairwell isn't a great place either. Can you place the Satellite upstairs over where the router is downstairs?
1400 sq ft is kind of small and not really good for any additional Satellites. The main router will be able to cover most of this. Run the system with out the Satellite for a bit and see how it works for you.
- koregan123Mar 18, 2018Tutor
Thanks ill try the system with no sattelite although i have already noticed that upstairs bedrooms get minimal wifi and in some cases none - like i said we have quite thick walls (its probably marginally better than the linksys router i had there before which cost me like £80)
this does not explain why the sattelite keeps dropping when within 15 feet and within direct line of sight but that could be due to the kitchen etc. - funny but i had no problems with this for the first 9 months of having this setup -is there a way of checking firmware history so i can trace back to previous versions and see if there is a point the sattelite started being an issue?
ill probably ask the isp to change the access point in the building to avoid the kitchen and try again but that will cost and i already feel like ive been throwing money at something which will not be fixed. We will see
i understand that kitchen microwaves may have an impact as well as lots of electrical devices (fridges, wine cooler etc.) but interested in how the stair well is a poor place for a router - why so?
Thanks for ideas and feedback - just want to get my ‘wifi works’ life back
Never ever thought an expensive upgrade to my kit would cause such issues but you live and learn
K
- FURRYe38Mar 18, 2018Guru - Experienced User
Well the Satellites are designed to work probably over 15feet and best place 30 feet or greater maybe. Having the Satellite to close maybe cuasing problems.
Any other wifi neighbors near by? if so, how many and what channesl are they using?