NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Virgin Media Hub3 and Orbi
I live in quite a large (5 bed - 4 storey) Victorian house and currently have a Virgin Hub3 on the ground floor and one Netgear WN3000RP extender in an upstairs room. This is not sufficient for adeq...
One of these options should work for you:
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.
DB2k wrote:
Did this all get resolved? My new Orbi RBK50 and my virgin superhub 3 are not friends.
Sometimes it's stable for hours then it is just unusable for hours on end as the internet connection drops from the virgin hub and then it keeps trying to restablish connctivity. I talked to Virgin and the engineer things its the Orbi doing something. I have no idea how the Orbi can be making the Virgin hub drop it's internet connection - anyone else seen that?
My SH3 is set in modem mode with wifi disabled (red light on the front of the box).
I haven't done anything specific to the Orbi but I'm now wondering if I need to change the DMZ settings perhaps?
Frustrating!
It has taken me a few months but I now seem to have got my Orbi system working well with the Virgin Hub 3.0. It took me so long because there are so many conflicting opinions on the Internet and none of them worked for me so I went back to basics:
Here's what I did:
1 Unplugged all ethernet cables from Virgin Hub and plugged in only the Orbi main hub, to the bottom port (port 1). [The other ports didn't work. One of the experts said to use the top port on the hub but that didn't work.]
2. Used a paperclip to reset the Virgin Hub, leaving the Orbi connected
3. Used a paperclip to reset the Orbi, then used the Orbi App on iPhone to configure it. The troubleshooting wizard popped up and fixed the internet connection. [For a while the Orbi app still said I had no internet connection but in fact I did.]
4. When the app told me to, I plugged in the Orbi satellite and set it up.
5. I intended to set the Virgin hub to modem mode but I couldn't browse to the Hub through the Orbi wi-fi connection, so I left Virgin in router mode, but without connecting to its wi-fi.
6. Connected the virgin media system via the Orbi wi-fi. Don't connect it or anything else to the Virgin ethernet ports, apart from the Orbi main hub.
7. Connected my Hive by ethernet to the Orbi main hub
8. Connected my Echos via the Orbi wi-fi
9. To connect Sonos I had to use an Ethernet connection from my Sonos Playbar to my Orbi main hub.
Now I am getting 200Mbps wifi everywhere in my house, and down to the bottom of my garden, so I am happy at last! As I sit here typing this my Orbi app reports the internet speed is 393Mbps download and 21 Mbps upload.
Long story short - the reset wizards fixed it for me.
Good luck everyone!
Enjoy. :smileywink:
andrewjboswell wrote:
It has taken me a few months but I now seem to have got my Orbi system working well with the Virgin Hub 3.0. It took me so long because there are so many conflicting opinions on the Internet and none of them worked for me so I went back to basics:
Here's what I did:
1 Unplugged all ethernet cables from Virgin Hub and plugged in only the Orbi main hub, to the bottom port (port 1). [The other ports didn't work. One of the experts said to use the top port on the hub but that didn't work.]
2. Used a paperclip to reset the Virgin Hub, leaving the Orbi connected
3. Used a paperclip to reset the Orbi, then used the Orbi App on iPhone to configure it. The troubleshooting wizard popped up and fixed the internet connection. [For a while the Orbi app still said I had no internet connection but in fact I did.]
4. When the app told me to, I plugged in the Orbi satellite and set it up.5. I intended to set the Virgin hub to modem mode but I couldn't browse to the Hub through the Orbi wi-fi connection, so I left Virgin in router mode, but without connecting to its wi-fi.
6. Connected the virgin media system via the Orbi wi-fi. Don't connect it or anything else to the Virgin ethernet ports, apart from the Orbi main hub.
7. Connected my Hive by ethernet to the Orbi main hub
8. Connected my Echos via the Orbi wi-fi
9. To connect Sonos I had to use an Ethernet connection from my Sonos Playbar to my Orbi main hub.
Now I am getting 200Mbps wifi everywhere in my house, and down to the bottom of my garden, so I am happy at last! As I sit here typing this my Orbi app reports the internet speed is 393Mbps download and 21 Mbps upload.
Long story short - the reset wizards fixed it for me.
Good luck everyone!
well..
it's early days but now I have had a new hub, and an engineer out who replaced some of the cabling towards the router as the inner core wasn't making a good connection.
Currently it's working and had been since 4pm yesterday.
I have an Orbi and 1 satellite up running in router mode. I also have the superhub running in router mode. Unsure about keeping that as it might be double nat? Not sure. I put the Orbi IP as fixed and then on the superhub put it in the DMZ.
All my attached devices seem to be working from xbox to sonos to hive to Fire TV etc.
I'm getting 107MBps all over my house which is the limit of my broadband anyway.
Anyway.. thus far it's stable.
If your using the DMZ on the ISP model for the Orbi router, NAT should be OPEN.
DB2k wrote:
well..
it's early days but now I have had a new hub, and an engineer out who replaced some of the cabling towards the router as the inner core wasn't making a good connection.
Currently it's working and had been since 4pm yesterday.
I have an Orbi and 1 satellite up running in router mode. I also have the superhub running in router mode. Unsure about keeping that as it might be double nat? Not sure. I put the Orbi IP as fixed and then on the superhub put it in the DMZ.
All my attached devices seem to be working from xbox to sonos to hive to Fire TV etc.
I'm getting 107MBps all over my house which is the limit of my broadband anyway.
Anyway.. thus far it's stable.
andrewjboswell wrote:
It has taken me a few months but I now seem to have got my Orbi system working well with the Virgin Hub 3.0. It took me so long because there are so many conflicting opinions on the Internet and none of them worked for me so I went back to basics:
Here's what I did:
1 Unplugged all ethernet cables from Virgin Hub and plugged in only the Orbi main hub, to the bottom port (port 1). [The other ports didn't work. One of the experts said to use the top port on the hub but that didn't work.]
2. Used a paperclip to reset the Virgin Hub, leaving the Orbi connected
3. Used a paperclip to reset the Orbi, then used the Orbi App on iPhone to configure it. The troubleshooting wizard popped up and fixed the internet connection. [For a while the Orbi app still said I had no internet connection but in fact I did.]
4. When the app told me to, I plugged in the Orbi satellite and set it up.5. I intended to set the Virgin hub to modem mode but I couldn't browse to the Hub through the Orbi wi-fi connection, so I left Virgin in router mode, but without connecting to its wi-fi.
6. Connected the virgin media system via the Orbi wi-fi. Don't connect it or anything else to the Virgin ethernet ports, apart from the Orbi main hub.
7. Connected my Hive by ethernet to the Orbi main hub
8. Connected my Echos via the Orbi wi-fi
9. To connect Sonos I had to use an Ethernet connection from my Sonos Playbar to my Orbi main hub.
Now I am getting 200Mbps wifi everywhere in my house, and down to the bottom of my garden, so I am happy at last! As I sit here typing this my Orbi app reports the internet speed is 393Mbps download and 21 Mbps upload.
Long story short - the reset wizards fixed it for me.
Good luck everyone!
That worked - thanks so much, Andrew!