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Forum Discussion
Virgin Media Hub3 and Orbi
I live in quite a large (5 bed - 4 storey) Victorian house and currently have a Virgin Hub3 on the ground floor and one Netgear WN3000RP extender in an upstairs room. This is not sufficient for adeq...
It has taken me a few months but I now seem to have got my Orbi system working well with the Virgin Hub 3.0. It took me so long because there are so many conflicting opinions on the Internet and none of them worked for me so I went back to basics:
Here's what I did:
1 Unplugged all ethernet cables from Virgin Hub and plugged in only the Orbi main hub, to the bottom port (port 1). [The other ports didn't work. One of the experts said to use the top port on the hub but that didn't work.]
2. Used a paperclip to reset the Virgin Hub, leaving the Orbi connected
3. Used a paperclip to reset the Orbi, then used the Orbi App on iPhone to configure it. The troubleshooting wizard popped up and fixed the internet connection. [For a while the Orbi app still said I had no internet connection but in fact I did.]
4. When the app told me to, I plugged in the Orbi satellite and set it up.
5. I intended to set the Virgin hub to modem mode but I couldn't browse to the Hub through the Orbi wi-fi connection, so I left Virgin in router mode, but without connecting to its wi-fi.
6. Connected the virgin media system via the Orbi wi-fi. Don't connect it or anything else to the Virgin ethernet ports, apart from the Orbi main hub.
7. Connected my Hive by ethernet to the Orbi main hub
8. Connected my Echos via the Orbi wi-fi
9. To connect Sonos I had to use an Ethernet connection from my Sonos Playbar to my Orbi main hub.
Now I am getting 200Mbps wifi everywhere in my house, and down to the bottom of my garden, so I am happy at last! As I sit here typing this my Orbi app reports the internet speed is 393Mbps download and 21 Mbps upload.
Long story short - the reset wizards fixed it for me.
Good luck everyone!
andrewjboswell wrote:
It has taken me a few months but I now seem to have got my Orbi system working well with the Virgin Hub 3.0. It took me so long because there are so many conflicting opinions on the Internet and none of them worked for me so I went back to basics:
Here's what I did:
1 Unplugged all ethernet cables from Virgin Hub and plugged in only the Orbi main hub, to the bottom port (port 1). [The other ports didn't work. One of the experts said to use the top port on the hub but that didn't work.]
2. Used a paperclip to reset the Virgin Hub, leaving the Orbi connected
3. Used a paperclip to reset the Orbi, then used the Orbi App on iPhone to configure it. The troubleshooting wizard popped up and fixed the internet connection. [For a while the Orbi app still said I had no internet connection but in fact I did.]
4. When the app told me to, I plugged in the Orbi satellite and set it up.5. I intended to set the Virgin hub to modem mode but I couldn't browse to the Hub through the Orbi wi-fi connection, so I left Virgin in router mode, but without connecting to its wi-fi.
6. Connected the virgin media system via the Orbi wi-fi. Don't connect it or anything else to the Virgin ethernet ports, apart from the Orbi main hub.
7. Connected my Hive by ethernet to the Orbi main hub
8. Connected my Echos via the Orbi wi-fi
9. To connect Sonos I had to use an Ethernet connection from my Sonos Playbar to my Orbi main hub.
Now I am getting 200Mbps wifi everywhere in my house, and down to the bottom of my garden, so I am happy at last! As I sit here typing this my Orbi app reports the internet speed is 393Mbps download and 21 Mbps upload.
Long story short - the reset wizards fixed it for me.
Good luck everyone!
That worked - thanks so much, Andrew!