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Orbi WiFi 7 RBE973
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Re: Web UI says RBW30 Update Failed, but there is no update available.

Quincy56
Tutor

Re: Web UI says RBW30 Update Failed, but there is no update available.

Connecting directly to the RBW worked to update the firmware.

 

The mail router's interface still says there is an update failed, but now shows the latest version.

Message 26 of 33
FURRYe38
Guru

Re: Web UI says RBW30 Update Failed, but there is no update available.

Ah ok, ya, main RBR only takes .img files. Good to know that using directly RBWs web page worked. 

Enjoy. 

Message 27 of 33
Quincy56
Tutor

Re: Web UI says RBW30 Update Failed, but there is no update available.

Would be good if there was a message that would say "connect directly to your RBW to update" instead of making it look like you could update from the main router interface.  

Message 28 of 33
FURRYe38
Guru

Re: Web UI says RBW30 Update Failed, but there is no update available.

Agreed. Would help users get the FW to the RBW. Maybe a forum moderator can help with this.

@Blanca_O 

Message 29 of 33
Stevensa
Tutor

Re: Web UI says RBW30 Update Failed, but there is no update available.

I updated my RBR50 router and RBS50 Satellite with the V2.7.1.60 firmware and my RBW30 satellites stopped giving me the "update failed" message for a short while but it came back. 😞

https://kb.netgear.com/000062494/RBR50-RBS50-Firmware-Version-2-7-1-60-for-US-Region-Only

Model: RBR50|Orbi AC3000 Tri-band WiFi Router, RBW30|Orbi AC2200 Tri-band WiFi Add-on Satellite
Message 30 of 33
FURRYe38
Guru

Re: Web UI says RBW30 Update Failed, but there is no update available.

So your RBW is still working right? 


@Stevensa wrote:

I updated my RBR50 router and RBS50 Satellite with the V2.7.1.60 firmware and my RBW30 satellites stopped giving me the "update failed" message for a short while but it came back. 😞

https://kb.netgear.com/000062494/RBR50-RBS50-Firmware-Version-2-7-1-60-for-US-Region-Only


 

Message 31 of 33
Stevensa
Tutor

Re: Web UI says RBW30 Update Failed, but there is no update available.

My Router and Satellites seem to be working well now and reporting that all devices have the latest firmware installed.

Model: RBW30|Orbi AC2200 Tri-band WiFi Add-on Satellite
Message 32 of 33
FURRYe38
Guru

Re: Web UI says RBW30 Update Failed, but there is no update available.

Awesome, glad the update is working. Thank for letting us know. 

Message 33 of 33
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