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Forum Discussion

Brenkj's avatar
Brenkj
Aspirant
Feb 17, 2019

Website(s) blocked

I installed my Orbi system Friday. Since then when I try to navigate to CNN.com, I get a weird-looking page that asks for my password (I don’t have a pw for CNN). I’ve gotten a similar page for a coup...
Troubleshooting
ekhalil's avatar
ekhalil
Master
Feb 17, 2019
Brenkj wrote:

Thanks for your continued help.   I can't access the Orbi login site because of the problem I'm trying to fix (I get the same "password" screen I get for other sites).   ......

Please do as follows:

  1. Check which IP address range your devices that are attached to Orbi are getting. See if they have address starting with 192.168.1.x or 10.0.0.x
  2. Disconnect the ISP router from the WAN port of Orbi by pulling out the LAN cable.
  3. From a computer attached to Orbi (wired or wireless) use a browser to navigate to the IP address of Orbi which -most likely- is 192.168.1.1 or 10.0.0.1, depending on the IP range you find our in step 1 above.
  4. Use the steps in the previous post to set Orbi to AP Mode
Brenkj wrote:

........   Would the be a difference in how my overall network operates if I manage to get the AP mode enabled?

There are certain router functionality like DDNS, VPN, Parental Control, ..... which only a router can provide, so choosing Orbi or the ISP router to be your router will also decide which router will provide you with those features.

Brenkj's avatar
Brenkj
Aspirant
Feb 20, 2019

I really appreciate the responses, but as a non-technical person this is more than I want to mess with.   I'm going to return the refurbished Orbi system and maybe get a new system once I find someone local who can figure out how to properly put my modem into bridge mode.