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Orbi WiFi 7 RBE973
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Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

Supergate
Aspirant

What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

I have a RBR50 and 3 satelites hooked up in my house. We have the Nest cameras and a doorbell and Alexas and various other WiFi devices. What is the best settings to use on the router to get optimal reliability? Whats the best for multiple users that stream and game. I have full signal in the entire house and I still keep getting disconnects and unstable connections. What should I do?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 11
gr8sho
Virtuoso

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

Hello @Supergate ,  Best to tell everyone how your Orbi is connected to broadband with details such as service tier, make and model of modem/gateway, and if the Orbi is configured as router (default) or access point .

 

One simple suggestion I will make is, with that many satellites you have Ethernet ports beaucoup.  As such, connect as many devices as you can wired. I've done this with most of my FireTV boxes and my AppleTV.  Some devices obviously need to remain wireless .  For the Amazon streaming boxes which do not have a native Ethernet connection, an adapter exists that goes on sale for $10 at times .   I'd also work to make any gaming devices be hardwired as well .

 

Is the Orbi itself setup with default settings?

Message 2 of 11
FURRYe38
Guru

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using? WPA2 and AES only. 

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

 

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


@Supergate wrote:

I have a RBR50 and 3 satelites hooked up in my house. We have the Nest cameras and a doorbell and Alexas and various other WiFi devices. What is the best settings to use on the router to get optimal reliability? Whats the best for multiple users that stream and game. I have full signal in the entire house and I still keep getting disconnects and unstable connections. What should I do?


 

Message 3 of 11
Supergate
Aspirant

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

Currently I have an ARRIS - SURFboard 8 x 4 DOCSIS 3.0 Cable Modem.

The firmware on router is V2.3.1.48.

The house is about 4000sq ft

The distance between router and sats are under 30ft.

We have about 3 to 4 neighbors with WiFi. The channels are on auto and its on WPA2.

Daisy chain is disabled along with 20/40Mhz.

Message 4 of 11
FURRYe38
Guru

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

There a model # for the modem? 

 

I would set the sats to at least 30 feet. Any thing under maybe too close....

Try manual channels

Message 5 of 11
Supergate
Aspirant

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

Arris model# CM3200A

Message 6 of 11
FURRYe38
Guru

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

Smiley Wink

Message 7 of 11
gr8sho
Virtuoso

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

In the advanced section of
the mgmt console, I run the three wireless options on the bottom of the screen set to on. They are off by default.
Daisychain off only works for you if devices arranged as hub and spoke.
Find a way to run WiFi analyzer on an Android phone or tablet and use it to pick the best channel.
Short of all that, next thing to try is a full on factory reset.
Message 8 of 11
Msmejia9
Aspirant

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

I NEEDHELP

Message 9 of 11
gr8sho
Virtuoso

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats

More than likely default settings should work.  

Message 10 of 11

Re: What are the Correct settings for optimal usage for Orbi Router w/ 3 Sats


@Msmejia9 wrote:

I NEEDHELP


Don't we all? But the best way to get it is not to join in on an old discussion that may have nothing to do with your problem.

 

Fpor a start, there is a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one.


If you want help with your problem, it helps to check all previous stuff that may be related, but then you should start your own discussion. In this was you can also provide your own version of the information that the forum suggests that you provide.


If you do decide to ask a question, you really need to provide more details. For example, as this is a router, it helps to know what modem you are using and the various things that you have tried to fix the problem.

Message 11 of 11
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