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Forum Discussion
Frustrated7476
Jan 17, 2020Follower
White Light Flashing
This device is the biggest piece of junk and ive never dealt with worse service than netgear. my router works fine, and then after a month of use the satellite stops working, with a flashing white l...
FURRYe38
Jan 17, 2020Guru - Experienced User
If they sent you a RMA already and it does the same thing, seems like it's not a Orbi issue, rather a configuration or environment issue.
Which model Orbi system do you have?
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).