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Orbi WiFi 7 RBE973
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Re: Xbox one unable to connect wirelessly to orbi

Cr76
Follower

Xbox one unable to connect wirelessly to orbi

Has been working fine for nearly a year until yesterday, now the xbox one doesn’t show up on the device list and I’m unable to join the orbi network using the xbox one. No changes to settings have been made. It just suddenly stopped working. All other devices connected to orbi work just fine.
Message 1 of 2

Accepted Solutions
FURRYe38
Guru

Re: Xbox one unable to connect wirelessly to orbi

Can the xbox connect with a wired connection? 

Try forgetting the wireless configuration on the xbox console then try again. 

Press the front power button and hold it until the xbox shuts off, Then turn back on. 

Disable Instant ON feature on the xbox. 

 

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

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Message 2 of 2

All Replies
FURRYe38
Guru

Re: Xbox one unable to connect wirelessly to orbi

Can the xbox connect with a wired connection? 

Try forgetting the wireless configuration on the xbox console then try again. 

Press the front power button and hold it until the xbox shuts off, Then turn back on. 

Disable Instant ON feature on the xbox. 

 

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?

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