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Forum Discussion
elementoulis
Nov 22, 2021Aspirant
(Yet another) Problem with LAN breaking down between Router and Satellites
Hello, I have found quite a few (older) threads here from users that used to have problem with their LAN connection breaking down between devices connected in various scenarios on the main unit and...
FURRYe38
Nov 23, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last update?
I see you have a RBS20, does this get connected or no?
What version of FW is loaded on this RBS20?
Does the system work ok with out the RBS20 being connected?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
elementoulis
Nov 23, 2021Aspirant
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last update?
As I have stated in my previous post a reset and setup of scratch has not been performed.
FURRYe38 wrote:I see you have a RBS20, does this get connected or no?
As I stated in my previous post, normally both satellites get connected. This RBS20 is disconnected because I am testing things out to try locate my issue.
FURRYe38 wrote:What version of FW is loaded on this RBS20?
As I stated in the #1 post the FW loaded on all devices is the V2.7.3.22
FURRYe38 wrote:Does the system work ok with out the RBS20 being connected?
My devices work "better" without the RBS20 being connected as they all connect on to the RBR but this is not ideal because some of them can barely stay connected due to distance.
FURRYe38 wrote:What is the size of your home? Sq Ft?
My home is approximately 753.474 square feet
FURRYe38 wrote:What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
RBR to SAT1 -> 30 feet (straight line)
RBR to SAT2 -> 30,5 feet (straight line)
All walls are from BRICK.
- FURRYe38Nov 23, 2021Guru - Experienced User
elementoulis wrote:
FURRYe38 wrote:
Has a factory reset and setup from scratch been performed since last update?
As I have stated in my previous post a reset and setup of scratch has not been performed.
Something that will need to be tried.
FURRYe38 wrote:
I see you have a RBS20, does this get connected or no?
As I stated in my previous post, normally both satellites get connected. This RBS20 is disconnected because I am testing things out to try locate my issue.
FURRYe38 wrote:What version of FW is loaded on this RBS20?
As I stated in the #1 post the FW loaded on all devices is the V2.7.3.22
FURRYe38 wrote:Does the system work ok with out the RBS20 being connected?
My devices work "better" without the RBS20 being connected as they all connect on to the RBR but this is not ideal because some of them can barely stay connected due to distance.
Try turning down the power output of the RBR50 to 50% to see if this will help farther devices from the RBR connect to the closer RBS.
FURRYe38 wrote:
What is the size of your home? Sq Ft?
My home is approximately 753.474 square feet
Sure is a small home...
FURRYe38 wrote:What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
RBR to SAT1 -> 30 feet (straight line)
RBR to SAT2 -> 30,5 feet (straight line)
All walls are from BRICK.
Might try moving the RBS a bit closer to the RBR as brick can effect signal travel.