Re: can't access all options with orbilogin

CanadaOx · ‎2018-04-04

I have recently changed out my Apple Express for an Orbi AC3000. I am very pleased. However when I go to use orbilogin.com to configure my device I am only able to select some of the options. Others are greyed out like LAN setup, Parental Controls, Internet. I have searched the support forums and am having no luck. I also have the latest version of firmware. I have tried using my Mac and iPad. Both also are up to date with their software. HELP!!!

Thanks,

O

FURRYe38 · ‎2018-04-04

Is the Orbi router in router mode or AP mode? If AP mode, some features are not supported in this mode, thus grayed out.

Whats the Mfr and model# of the ISP modem?

My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700