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can't access all options with orbilogin

CanadaOx
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‎2018-04-04 05:19 PM
‎2018-04-04 05:19 PM

can't access all options with orbilogin

I have recently changed out my Apple Express for an Orbi AC3000.  I am very pleased.  However when I go to use orbilogin.com to configure my device I am only able to select some of the options.  Others are greyed out like LAN setup, Parental Controls, Internet.  I have searched the support forums and am having no luck.  I also have the latest version of firmware.  I have tried using my Mac and iPad.  Both also are up to date with their software.  HELP!!!

 

Thanks,

O
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
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FURRYe38
Guru Guru
Guru
‎2018-04-04 05:39 PM
‎2018-04-04 05:39 PM

Re: can't access all options with orbilogin

Is the Orbi router in router mode or AP mode? If AP mode, some features are not supported in this mode, thus grayed out.

 

Whats the Mfr and model# of the ISP modem?

 

My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Mode Mode  | Wifi Router XR500 and RBK863 Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX3/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

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