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Mitch63's avatar
Mitch63
Aspirant
Jul 24, 2017

connecting to Kumo Cloud from Orbi

 trying to connect to a device which will control my ductless air conditioner, manufactured by Mitsubishi. Their software is called the Kumo cloud. They tell me that I need to have a separate password for the 2.4 MHz band in order for their device not to be confused for a 5.0 MHz. Does anyone know how I can set up a dedicated 2.4 MHz login for this device?

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jul 26, 2017

    Hello Mitch63


    You can not do this on orbi. Both the 5ghz and 2.4ghz have the same SSID and password.

     

    DarrenM