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Forum Discussion
device not connecting to closest satellite
It looks like many have a similar problem. I have an RBR50 along with 2 satellites. My router is on my main floor with 1 satellite upstairs and 1 satellite in the basement. In my master bedroom, I...
No news nor solutions to this problem, now 7months in?! Have people solved this? We wanna know too (a solution), as this buffering problem was THE reason we invested in Orbi mesh. If our device is not connecting to the clisest strongest signal (RBS850),.. but preferring the farthest weakist signal (RBR850).... what are we to do??
Is there a way to configure the system so that ONLY the chosen RBR accepts client connections?
Is there a way to configure the system so that ONLY the chosen RBR accepts client connections?
Please post about this in the Orbi AX forum for your model Orbi:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Thank you.
Koppenhoefer wrote:
No news nor solutions to this problem, now 7months in?! Have people solved this? We wanna know too (a solution), as this buffering problem was THE reason we invested in Orbi mesh. If our device is not connecting to the clisest strongest signal (RBS850),.. but preferring the farthest weakist signal (RBR850).... what are we to do??
Is there a way to configure the system so that ONLY the chosen RBR accepts client connections?I have the exact same problem. 40 devices in the house typically connecting to the closest unit and system is mostly fast. HOWEVER, there is an exception with one desktop computer that seems to prefer the satellite versus the main unit. The satellite is two floors away on the other side of the house. The main unit is 20 feet away. If I unplug the satellite, the computer will happily connect to main unit with speeds around 100Mbs. If I then replug the satellite, within an hour, the computer will connect to it and I will get 500Kbps at best. And THEN sometimes the connection drops altogether but will not then reconnect to the main. It is terribly frustrating.
I have the same issue from time to time. I go to the device, forget the Wireless networks and re-connect. It always picks the strongest signal and stayus connected until the closest satellite goes offline for some reason.
This is the part where NetGear is really sloppy in terms of their service and product.
One- they want to charge for service on basic crap that should be part of buying their expense products.
Second - NetGear needs to be more proactiv in the forum and answer anything not answered within 72 hours. Sloppy, lazy, and cheap.
Now on to the issue. The internet connected devices do not connect to the closest ORBI device. They should create a way to move a device over the the ORBI main router or one of the satellites.
I look forward to a response eventually but afraid this will take some time. NetGear frequently disapppoints on this front.
