NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
djhurlburt
Jan 27, 2020Apprentice
device not connecting to closest satellite
It looks like many have a similar problem. I have an RBR50 along with 2 satellites. My router is on my main floor with 1 satellite upstairs and 1 satellite in the basement. In my master bedroom, I...
FURRYe38
Nov 23, 2020Guru - Experienced User
The router only.
testuserguy
Nov 23, 2020Guide
I'm not sure what is with my devices' obsession is with connecting only to the far away router, but even after setting it to 25% and restarting the cameras that are next to the satellite, they still went to the router. Any other ideas to force these cameras to connect to the satellite?
- schumakuNov 23, 2020Guru - Experienced User
testuserguy wrote:
I'm not sure what is with my devices' obsession is with connecting only to the far away router, but even after setting it to 25% and restarting the cameras that are next to the satellite, they still went to the router.Assuming this is not following a power failure - it's not a secret the router does come up much faster so the wireless does become active before the satellites so dumb clients will connect to the one coming up first, and if not 802.11k/r/v aware they will stick to the router forever.
Put up a list of the channels (both 2.4GHz and 5 GHz) the router and the satellite does use for the access point.
testuserguy wrote:
Any other ideas to force these cameras to connect to the satellite?Nothing to force.
- testuserguyNov 23, 2020GuideThis doesn't sound like an order of operations with booting up the router vs the satellite, that's not what I power cycled. I reduced the power to 25% with the router and rebooted the cameras (not the router/satellite). I thought that was the suggestion here, limiting the router's transmit output in order to coerce it to connect to the satellite it is practically sitting on top of.
Do I need to temporarily out my router in a faraday cage? This is getting kind of silly. What did you mean by perma connect to the router after connecting once? Would this require forgetting the network on the device and to try the above process again?- schumakuNov 23, 2020Guru - Experienced User
testuserguy wrote:
This doesn't sound like an order of operations with booting up the router vs the satellite, that's not what I power cycled. ...My answer is based on your wide open "my devices' obsession is with connecting only to the far away router" information. Complete unclear if this applies to the power-up or power failure recovery, or under all conditions. Obsession reads to me like it happens under all conditions and for all clients independent of other things going on.
If a wireless device does stick to the primary router access point, ignoring much better suited access points become available (e.g. due to later boot time), ignoring the alternate list of access points provided to the clients, ... the possible conclusions can be:
- The satellite access point is configured to a channel the camera can't deal with.
- These cameras are not ready for any kind of mesh (supporting the essentials out of 802.11k/r/v) operations, their WiFi adapter requires an update.
Lowering the access point power does not address any of these. What camera make, model, firmware are we facing here?
Put up your decent Android or iOS mobile device to about the same location where the camera is located and see what will happen with the wireless connectivity over time. Does it behave like the camera, or will it join the router access point first, and then seamlessly roam to the satellite?