disable 2.4ghz on orbi

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?

30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. You can disable the 2.4G SSID broadcast here as well. Though it's only recommended to disable this temporarily and not long term.

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

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yafai1 wrote:

HELLO

 

latest softwear 2 orbs less than 30 feet apart signal strength good etc.

 

slight issues with the orbi currently,

 

1. 2.4ghz is enabled and i want to disable it

2. im finding that devices are not connecting to the closer orbi 

3. the setup is confusing

 

anyhelp will be aprechiated

 

 

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