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Forum Discussion

rgrosser's avatar
rgrosser
Aspirant
Oct 07, 2019

echo dot won't connect since I updated my orbi firmware

I recently updated my firmware to V2.3.5.30. Ever since, I cannot get my echo dot (2nd generation) to connect. It worked perfectly fine before the upgrade
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 07, 2019

Has a factory reset and setup from scratch been performed since last FW update?

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz.

 

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.

 

I have an echo dot as well connected with my system. 

  • rgrosser's avatar
    rgrosser
    Aspirant
    Oct 08, 2019

    thank you

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Oct 08, 2019

      Please provide feedback to the questions presented so we can help you.

       

      Let us know if you were able to get the Dot connected.