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Orbi WiFi 7 RBE973
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Re: frameware update

dadar14
Aspirant

frameware update

ORBI Router RBR20, Frameware Version is V2.3.5.36 . There is an update available for this router model. New version available is 2.5.0.2.

I have ORBI app on my iPhone which is not able to update. It will downlad update but cannot install update. I have tried reinstaling app on my iPhone. Nothing worked so far.

Message 1 of 5

Accepted Solutions
FURRYe38
Guru

Re: frameware update

There is a more recent version of FW:

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/tru...

 

You can use a wired PC and web browser to download the FW file and apply it using the RBRs web page. This is the most recommended way to update FW. 


@dadar14 wrote:

ORBI Router RBR20, Frameware Version is V2.3.5.36 . There is an update available for this router model. New version available is 2.5.0.2.

I have ORBI app on my iPhone which is not able to update. It will downlad update but cannot install update. I have tried reinstaling app on my iPhone. Nothing worked so far.


 

View solution in original post

Message 3 of 5

All Replies
jaswantbro19
Aspirant

Re: frameware update

This is one of the most common problem user faces. I was having the same issue, so in order to resolve it, just follow the mentioned steps (it worked for me)

1. Un-install the app
2. Delete the cache and other files of the apps (do it via file manager)
3. Restart your phone
4. Re install the app

and the issue will be fixed. Do let me know if you are having problem performing the steps which I have mentioned above or if the problem is still there. Would love to help! 🙂

Regards.

Message 2 of 5
FURRYe38
Guru

Re: frameware update

There is a more recent version of FW:

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-2-5-1-16-Update/m-p/1897955/highlight/tru...

 

You can use a wired PC and web browser to download the FW file and apply it using the RBRs web page. This is the most recommended way to update FW. 


@dadar14 wrote:

ORBI Router RBR20, Frameware Version is V2.3.5.36 . There is an update available for this router model. New version available is 2.5.0.2.

I have ORBI app on my iPhone which is not able to update. It will downlad update but cannot install update. I have tried reinstaling app on my iPhone. Nothing worked so far.


 

Message 3 of 5
dadar14
Aspirant

Re: frameware update

I tried uninstalling and installing app several times and each time I reased everything related to Orbi and rebooted my iPhone. I think updating firmware on wired PC is most efficient way.

Message 4 of 5
FURRYe38
Guru

Re: frameware update

Let us know how it turns out. 

Message 5 of 5
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