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Forum Discussion
installation of satelite
I bought a RBR40. I bought a RBS40v to extend the signal. After I get to the QR code, it tells me to re-boot the modem. I cant install it completely. It says to go to settings / wifi / and log in...
Thanks for the fast reply.
The ORBI router seems to be working fine (an EBAY purchase). It has been working for a few weeks now.
The ORBI satelite is refurbished from Amazon. I bought it as an extender and it arrived yesterday.
My app has lost the satelite but it was listed after several attempts previously
I went on the Netgear website and registered the satelite.
Just a minute ago, it found one of one satelites and brought me back to a detecting satelite screen and it cant find the satelite. But, the satelite is back on the dashboard of the app.
I think the color is magenta (looks blue to me) and it is very close to the router (about 2 feet away).
It should be on ORBI mode.
What am I doing wrong?
sandy641 wrote:
I think the color is magenta (looks blue to me) and it is very close to the router (about 2 feet away).
Unless I am color blind, magenta means "red" and the other choices are blue, white, and amber.
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
If you see something that looks "blue", it is probably blue.
Actually, I am color blind but I will go with BLUE.
At this point, the app shows the satelite but the description says no device is connected yet there are details regarding this satelite on the next screen.
I am assuming it will work (I hope) but would like to install ALEXA. Instructions say tap the picture of the satelite and there should be a message that ALEXA is connected or not. Mine does not show ALEXA is connected at all so I have no place to go to install ALEXA.
Do I need to return this satelite or am I doing something wrong?
sandy641 wrote:I am assuming it will work (I hope) but would like to install ALEXA. Instructions say tap the picture of the satelite and there should be a message that ALEXA is connected or not. Mine does not show ALEXA is connected at all so I have no place to go to install ALEXA.
This may be another area where my lack of experience with "i-things" is a problem. On my Android devices, when I open the Orbi "app", one of the icons says "Voice Control". When I tap it, a message pops up complaining that Alexa is not activated (which it is not. I purchased the RBS40V because it cost $99 on Amazon and no other satellite came anywhere close to that price.) Clicking on the information line brings up a screen where I can enter my Alexa credentials.
I feel really inadequate to help with this problem because (a) the RBS40V is a "special beast" with its own community forum that I have never looked at, and (b) the Orbi "app" is also something that I use very seldom.