issue with my new orbi

magafr · ‎2020-03-07

Hello all

i am writing you since i am facing some very strange issues with my new Orbi installation in my wifi network

I have an internet connection with EOLO italian provider that is leveraging the FRITZBOX 7430

Fritzbox is connected with a cable that goes on the aerial through LAN1 (not on the ADSL)

on LAN2 i connected orbi RBR50 with 2 sttelites

so now i see 2 wifi

one provided by fritbox
one provided by Orbi

if I connect with the Orbi wifi I am facing some very strange and apparently disconnected issues

1-

some links/websites working properly with Fritzobox or 3G when I am surfing with Orbi they go on "404 Not found"

ie:

http://updates1.netgear.com/netgeargenie/update/NETGEARGenie-install.exe?_ga=2.91066010.1406489411.1...

2-

some links/websites working properly with Fritzobox or 3G when I am surfing with Orbi they land on strange orbi reset router page asking for orbi serial number

ie:

if I try to load page

http://www.promoest.com

this is redirected to the following link where I am requested to enter username and password

http://www.promoest.com/BRS_wanlan_conflict.html

If I do not enter any userid and password I end up on the following page with a look&feel associated to Orbi. There I am asked to enter the Orbi serial number

http://www.promoest.com/unauth.cgi

3-

For my work I develop APP for iOs using TestFlight to download app for testing (a kind of apple store for testing).

With Orbi I am having issues downloading the test-apps from TestFlight - which I have been doing regularly with any other connection until now.

4-

On my Amazon-Kindle I can connect regularly to the Orbi wifi.

However, when I try to buy a book, the Kindle tells me the Wi-Fi Login is Required, even if I am regularly connected to the Orbi Wifi.

please can you help

i spent 500€ for orbi and honestly i was not expecting this type of issues