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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Re: not accepting password

Carolcarmike
Aspirant

not accepting password

Setting up new or I and it will not accept my password in the settings!!! Support # !,!

Message 1 of 8
schumaku
Guru

Re: not accepting password

Is this intended to be an "example" of the password syntax used?

Support # !,!

Message 2 of 8
Carolcarmike
Aspirant

Re: not accepting password

Setting up new Orbi and it does not accept my password in the settings. Frustrated because I can not find a way to solve this issue. No support number to call. My orbi is registered and when I logged in, it accepted my password. Off to a frustrating start. 

 

Message 3 of 8
FURRYe38
Guru

Re: not accepting password

Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.

Message 4 of 8
schumaku
Guru

Re: not accepting password


@Carolcarmike wrote:

Setting up new Orbi and it does not accept my password in the settings.


Talking about the admin password (and a password you prefer) - or the wireless passphrase - how is it not accepted?

 


@Carolcarmike wrote:

No support number to call.


https://my.netgear.com/ ... within the 90 days you are eligible for various support variants, depending on the market/region/country.

 


@Carolcarmike wrote:

My orbi is registered and when I logged in, it accepted my password.


Uahem ... did it, or what?

 

 

Message 5 of 8
Carolcarmike
Aspirant

Re: not accepting password

When 

i go into my settings to put in the password for the Orbi. I put in my password and it does not accept it. When I logged in to Register my orbi  I used this password. 

Message 6 of 8
Carolcarmike
Aspirant

Re: not accepting password

Thanks. I did write my password down immediately. Not sure what happened.

Message 7 of 8
FURRYe38
Guru

Re: not accepting password

So everything ok now? 


@Carolcarmike wrote:

Thanks. I did write my password down immediately. Not sure what happened.


 

Message 8 of 8
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