NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Flo_Amsterdam
Dec 19, 2023Aspirant
orbi rbr50 wont reset
HELP om losing it, almost smashing my orbi through the house... one moment everything is fine, next moment no internet connection... i've tried every possible way to reset the orbi router, but it ...
Flo_Amsterdam
Dec 19, 2023Aspirant
thx for your help, i feel so stupid I just dont understand all of that, my modum was bridges all this time without issues, out of nowhere it stopped working, ive already contacted the internet provider to set my modem to normal, and that orbi, ill be smashing that thing into a wall... i had issues like this once before, and it had something to do with an update.... had to reset my whole network to get it fixed, i hoped it was as bad as then, but still could fix it.... but, no, im not lucky today, maybe its again an update, but this orbi router now doesnt let me get into it.... i guess its broken....
again thx for trying to help me...
FURRYe38
Dec 19, 2023Guru - Experienced User
Might try a 30-30-30 reset on the RBR and see if this helps wipe and factory reset the RBR and clears this bad state. Last resort: https://www.lifewire.com/hard-reset-rule-for-routers-3971318
Do this with the RBR disconnected from everything. Use a phone stop watch to track the time.
- Flo_AmsterdamJan 01, 2024Aspirant
thx, didn't work.... got a replacement already now.
- FURRYe38Jan 03, 2024Guru - Experienced User
Might try to TFTP and reflash the RBR:
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW.
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=hXhMgQS5k1o
https://www.youtube.com/watch?v=R9DLrLQrpaw
I had a problem on a Windows 10 PC where this didn't work to use TFTP, so I switched to a Windows 7 PC and the TFTP worked.
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247
Try nmrpflash:
https://github.com/jclehner/nmrpflashOtherwise, glad the 2nd RBR is working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡