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Re: orbi router restarts several times a day with firmware 2.7.3.22

rudyPHX
Aspirant

orbi router restarts several times a day with firmware 2.7.3.22

with the firmware update 2.7.3.22, my orbi router restarts several times a day. it only started happening with 2.7.3.22. i manually downgraded to 2.7.2.104, and that worked like a champ, but it automatically updated again. i have referenced online instructions, but the orbi admin site that i'm using (orbilogin.com) does not have an option to turn off automatic firmware updates like the instructions indicate. hopefully someone can help me. thanks!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 21

Accepted Solutions
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

Can't be turned off. If you have a upstream router for firewall, can be blocked there. 

View solution in original post

Message 3 of 21

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rudyPHX
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

also, i tried factory resetting first, and that didn't work. when i downgraded the firmware that fixed it completely, i'm just hoping someone can help me turn off auto-update for the firmware, until a new version is available and hopefully not problematic for me. thanks!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 2 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

Can't be turned off. If you have a upstream router for firewall, can be blocked there. 

Message 3 of 21
rudyPHX
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

ouch. okay. man that's too bad. thanks.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 4 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

👍

Message 5 of 21
Haysuz5
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

I have been having the exact problem since the new firmware update...how do you downgrade the firmware to the previous version?


@rudyPHX wrote:

also, i tried factory resetting first, and that didn't work. when i downgraded the firmware that fixed it completely, i'm just hoping someone can help me turn off auto-update for the firmware, until a new version is available and hopefully not problematic for me. thanks!


 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 6 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

Message 7 of 21
Haysuz5
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

Thank you very much! I'll give it a try!

Message 8 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

Be aware that the system might auto update back to v22. Unless you have a upstream router that you can use to block the auto update services, you might get v22 again. Had the system been factory reset and setup from scratch after v22 was loaded?

 

 

Message 9 of 21
rudyPHX
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

any idea how often netgear pushes a firmware update? this is getting really rough (having the router restart itself 2-4 times a day). i'm kind of hoping that a new firmware update fixes this problem for me. thanks!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 10 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

No. NG doesn't announce when new FW is forth coming. 

 

You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883...
https://www.snbforums.com/threads/custom-firmware-build-for-orbi-a-la-faq.65224/
You can revert back to stock FW if it doesn't work out for you. 


@rudyPHX wrote:

any idea how often netgear pushes a firmware update? this is getting really rough (having the router restart itself 2-4 times a day). i'm kind of hoping that a new firmware update fixes this problem for me. thanks!


 

Message 11 of 21
rudyPHX
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

thanks! any idea if i load up this voxels FW, if NG will just automatically push 2.7.3.22 back on? this is what i've been struggling with the couple times i downgraded one version. thank you for your help with this!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 12 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

Once Voxels FW is on, your Orbi won't attempt to load any NG stock FW. He changes the version coding to avoid the auto update checker. 

Any FW updates you need from Voxel you have to do manually. 

Message 13 of 21
rudyPHX
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

very cool. thanks!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 14 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

👍

Message 15 of 21
ScottWay
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

Could anyone tell me the solution to this or was one never really found? I will admit I do not know what Voxel is.

Message 16 of 21
rudyPHX
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

as far as i can tell, it was not resolved. i literally purchaed a new wifi router (TP link). so frustrating, but i just couldn't work with the unreliable connection any longer.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 17 of 21
ScottWay
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

I agree. This just started a few weeks ago. It's pretty maddening. Thanks for the response.

Message 18 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

Message 19 of 21
ScottWay
Aspirant

Re: orbi router restarts several times a day with firmware 2.7.3.22

I see, so this is like DD-WRT. Thanks

Message 20 of 21
FURRYe38
Guru

Re: orbi router restarts several times a day with firmware 2.7.3.22

kinda. Still uses Same UI and such. He mostly updates the back end packages. His FW is based off of stock version v2.5.1.x


@ScottWay wrote:

I see, so this is like DD-WRT. Thanks


 

Message 21 of 21
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