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Forum Discussion
BWest1
Dec 26, 2018Star
orbi satellite-2 drops connection to satellite-1 = no internet connection
when the system works well, i have satellite-1 connected to router with good backhaul status and satellite-2 connected to satellite-1 with good backhaul status. several times per week at apparently ...
FURRYe38
Dec 26, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. https://community.netgear.com/t5/Orbi/RBK50-Backhaul-Status-Poor-After-Firmware-Update-2-1-4-16/m-p/1680907/highlight/true#M48123
https://community.netgear.com/t5/Orbi/quot-Reverse-quot-Daisy-Chain-issue-any-update/m-p/1653439
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1667058/highlight/true#M45881
BWest1
Dec 26, 2018Star
To clarify the problem, there is NO issue with internet on the router or satellite-1. the issue is that satellite-2 switches from a connection with satellite-1 (obviously daisy chain is on) to the router. when satellite-2 switches connection to the router, internet connectivity for devices connected ONLY with satellite-2 is dropped. devices connected to the router and to satellite-1 are not affected.
distance, firmware, etc, are all in the original post.
The issue is with instability in the connectivity between satellites, not connectivity between devices and the system. The system works well when satellite-2 is connected to satellite-1, but is HORRIBLE when satellite-2 randomly drops its connection with satellite-1 and connects to the router. All I want to do is FORCE satellite-2 to remain connected to satellite-1.