ps4 cannot identify NAT type while on Orbi satellite

Yes.  when i bring the ps4 downstairs so it direct connects to the router (wireless), it works.

And did you disable Daisy Chain on the RBR? 

How is the RBS connected to the RBR? Wireless or wired? 

How is the PS connected to the RBS? Wireless or wired? 

What happens if you turn OFF one of the RBS's leaving just 1 RBS connected to the RBR? 

I would Turn OFF the PS. If you can, perform any hard OFF or something like holding the power button on the PS. I know on the xbox console, holding the power button until the console shuts off clears all networking caches. 

I would esure uPnP is enabled on the RBR, Daisy Chain is disabled and no PF configurations. Reboot the RBR and then factory reset the one RBS and setup as per ekhalil instructions and once it's fully back up and running, connect the PS and check NAT status. 

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AmtrHomeNetAdm wrote:

Yes.  when i bring the ps4 downstairs so it direct connects to the router (wireless), it works.

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1. Switch off the Satellite
2. Go to Attached Devices in the web GUI and click on the "Disconnect" button beside the Satellite in questions
3. Turn on the Satellite and use a paper clip to factory reset the Satellite
4. When the Satellite is up after factory reset, press the Sync button on the Satellite (if you have wired backhaul then keep the Ethernet cable to the Router connected while doing the sync) and then press the Sync button on the Router
5. When the Satellite is added after this procedure it should behave correctly.

I left my RBR plugged in (unintentionally), and removed both RBS's after unplugging them from the wall (these are the power outlet model RBS's). I powered off the PS4 completely.

I then plugged in one RBS and did a factory reset and did the sync on the RBS and the RBR.

And wonders of wonders, the PS4 is working now!! We (may) have seen one glitch (in the past several hours) where the ps4's wifi connection dropped entirely. I'm not sure my son was identifying the situation accurately. So I'm writing this off as an anomaly.

So it's quite clear that I added the RBS's to my RBR incorrectly the first time around. I'll write it off to a rookie mistake.

I've not added the second RBS back to the network yet, nor did I disable Daisy (since my son is finally playing Madden with his friends from the bonus room for the first time in a week). I will try adding the 2nd RBS back in the morning.

The last time I had both RBS's powered on, they were each direct connected to the RBR (even with Daisy enabled). Do you think I need to disable Daisy? The last time I tried Daisy disabled, the PS4 couldn't even connect to the Internet (even though it had an IP and showed that it was connected in the web gui). But this was all before the removal/reset/Sync. I'm not even sure I need the 2nd RBS for our house. I may just keep it in the box as a spare. I can't return it since it all came as a set.

I've followed every other recommendation to the letter (UPnP, no PF, reservered IP for ps4).

I can't thank you both enough for sticking with me through this. My experience on this forum has far surpassed my interactions with Netgear support (who wants me to setup an DMZ).

Glad you got the PS working. 

If you choose to add the 2nd RBS, I would disable Daisy Chain first on the RBR. Save settings and let the system reboot. Then add the 2nd RBS like you did with the 1st one. 

Keep in mind 30 feet is recommended in between RBR and RBS(s) to begin with depending upon building materials when wirelessly connected. 

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AmtrHomeNetAdm wrote:

I left my RBR plugged in (unintentionally), and removed both RBS's after unplugging them from the wall (these are the power outlet model RBS's). I powered off the PS4 completely.

I then plugged in one RBS and did a factory reset and did the sync on the RBS and the RBR.

And wonders of wonders, the PS4 is working now!! We (may) have seen one glitch (in the past several hours) where the ps4's wifi connection dropped entirely. I'm not sure my son was identifying the situation accurately. So I'm writing this off as an anomaly.

So it's quite clear that I added the RBS's to my RBR incorrectly the first time around. I'll write it off to a rookie mistake.

I've not added the second RBS back to the network yet, nor did I disable Daisy (since my son is finally playing Madden with his friends from the bonus room for the first time in a week). I will try adding the 2nd RBS back in the morning.

The last time I had both RBS's powered on, they were each direct connected to the RBR (even with Daisy enabled). Do you think I need to disable Daisy? The last time I tried Daisy disabled, the PS4 couldn't even connect to the Internet (even though it had an IP and showed that it was connected in the web gui). But this was all before the removal/reset/Sync. I'm not even sure I need the 2nd RBS for our house. I may just keep it in the box as a spare. I can't return it since it all came as a set.

I've followed every other recommendation to the letter (UPnP, no PF, reservered IP for ps4).

I can't thank you both enough for sticking with me through this. My experience on this forum has far surpassed my interactions with Netgear support (who wants me to setup an DMZ).

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My son has informed me that the ps4 now no longer identifies the NAT type from the RBS upstairs, nor the RBR downstairs.  He played for hours last night.  I didn't make any changes to anything this morning. Where do I go from here?

Has the RBR and PS been fully rebooted since then? 

What is the NAT Filter set for on the RBR? If Secure, please set for OPEN and test with the PS and NAT status. 

The NAT filter on the RBR is currently set to Secure.  What are the risks to my private network if I change it to Open?

NOTE that the PS4 is configured to connect to the Guest network (which I keep separated from my private network).

PS should not be in the guest network. This could a one cause of this problem. 

Please connect the PS to the main wifi network only on the RBR with no Guest network enabled just for mean time. 

Normally for signal game console SECURE works and should not effect anything. OPEN is mostly meant for two or game consoles online at the same time playing same game at the same time. I just wanted to try this out as a trouble shooting test to see if this would help any. It just changed the NAT filter kind to something less restrictive. Called FULL CONE NAT. I have used it for years in this mode, however i have two game consoles. 

Lets leave NAT Filter set to Secure for now and connect the PS to the RBR main wireless or wired network. Reboot the RBR and then connect the PS. Should be status here with no issues. uPnP enabled and no PF configurations.

Then lets see if we can proceed from here. 

I will try your suggestion this evening.  But I thought having a game console on my private network was a big security risk for the other computers on my network?

So everything is working again (for the moment) on the private network.  I will add the second RBS later tonight.  Should I still disable Daisy?

Daisy Chain is needed if one of your Satellites is closer to another Satellite than to the Router. 

If you have such setup then you need to keep Daisy Chain enabled. Otherwise it’s better to disable it. 

When Daisy Chain is enabled each Satellite broadcasts it’s own backhaul radio to allow other Satellites to connect to. This transmission causes interference on the needed Router’s backhaul signal and consumes extra power.

So -if not needed- it’s better to disable Daisy Chain. 

It's very likely I don't need the second RBS for my two story house (which is not that big).  I could disable Daisy and plug the second RBS in an outlet in the master bedroom that's just above the room where the RBR is located.  This would be the one spot where the RBS would be closer to the RBR than the other RBS that's in the second floor hallway.  Would that be worth it or should I just keep the extra RBS in the box?

Use the extra Satellite only if you it will add a value, that is if it extend your wifi coverage, otherwise keep it in the box.

The general rule is that the more elements you have the more distrurbance there will be, since all elements operate on the same frequency.

Forgive my askinig for confirmation of one last detail.  Since I don't think I need the second satellite, I should go ahead and disable Daisy, correct?

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AmtrHomeNetAdm wrote:

Forgive my askinig for confirmation of one last detail.  Since I don't think I need the second satellite, I should go ahead and disable Daisy, correct?

 

 

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Yes, Daisy Chain is not needed if you have only one Satellite.

Glad you got it working. 

Who told you that a gaming console is a security risk and should be put in the guest network? Crazy talk there. :smileytongue:

As mentioned, you don't need Daisy Chain for 1 satellite. 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. <A good rule to keep in mind. So if you have a small size home, then a 2nd RBS may not be needed. The RBR and 1 RBS covers my 5000sq ft two story home just fine. 40 feet in between the RBR and RBS. 

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AmtrHomeNetAdm wrote:

So everything is working again (for the moment) on the private network.  I will add the second RBS later tonight.  Should I still disable Daisy?

 

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Everything is working perfectly with the PS4 after disabling Daisy and allowing everything to reboot.  I've left the 2nd satellite in the box.  I can't see needing it given how well everything is working now.

Thanks so much for all the help.  I really learned alot along the way!!

Glad you got all up and running and its working well. 

Be sure to do a backup configuration to file on the RBR for safe keeping. 

Please mark your post thread as solved. 

Enjoy. :smileywink:

Oh don't worry.  I've been creating backups each day after each change.  I do need to flag this last one as the "real fix" config :-)

You good. Enjoy now. :smileywink: