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I have an Orbi RBR50 with an RBS50 Satellite, when I started using the system a month an half ago, the RBR50 reconized the RBS50 on it's status page. Now though, it says I have 0 Satellites. I restarted the RBS50, It started fine, with a blue status ring, The RBS50 shows on the network and when I connect to it Web Page it says "Your Orbi Satellite connection is up and running". But the RBR50 pages still list 0 Satellites, and if I look at the "Connected Devices" tab on the sateliite, it has 0 devices, what is going on?
I have an Orbi RBR50 with an RBS50 Satellite, when I started using the system a month an half ago, the RBR50 reconized the RBS50 on it's status page. Now though, it says I have 0 Satellites. I restarted the RBS50, It started fine, with a blue status ring, The RBS50 shows on the network and when I connect to it Web Page it says "Your Orbi Satellite connection is up and running". But the RBR50 pages still list 0 Satellites, and if I look at the "Connected Devices" tab on the sateliite, it has 0 devices, what is going on?
RBR50 Firmware - V1.12.0.18
RBS50 Firmware - V1.11.0.20
You need to manually download and update the Satellite's firmware. They need to be the same and then you can follow the process to have the two connect back together again. This should solve your issues. And during the connection make sure that the satellite is not too far away from the main unit.
I have an Orbi RBR50 with an RBS50 Satellite, when I started using the system a month an half ago, the RBR50 reconized the RBS50 on it's status page. Now though, it says I have 0 Satellites. I restarted the RBS50, It started fine, with a blue status ring, The RBS50 shows on the network and when I connect to it Web Page it says "Your Orbi Satellite connection is up and running". But the RBR50 pages still list 0 Satellites, and if I look at the "Connected Devices" tab on the sateliite, it has 0 devices, what is going on?
RBR50 Firmware - V1.12.0.18
RBS50 Firmware - V1.11.0.20
You need to manually download and update the Satellite's firmware. They need to be the same and then you can follow the process to have the two connect back together again. This should solve your issues. And during the connection make sure that the satellite is not too far away from the main unit.
