unable to connect to orbi

francou · ‎2022-05-12

I have a strange issue. I am to Wi-Fi connect to my orbi I can ping to it. but not able to connect to it via web or orbi app

When I try via web it states this site cannot be reached. there no antivirus or proxy or anything stop it

when try via app it states its offline

It not since I can connect to it via phone and computer

I even tried connecting it via cable from my laptop, the same issue site cannot be reached

not sure what going on I do not have support anymore it has expired can any help me .. I strongly prefer not to reset it

Thanks. in advance

plemans · ‎2022-05-12

We've seen this a lot recently with the latest firmware update.

did you try a factory reset?

francou · ‎2022-05-12

no but is that only solution?

plemans · ‎2022-05-12

You can read through the other threads and see if anything has worked for others.

Re: unable to connect to orbi