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Access control has no effect on Orbi RBK853

idontcare67
Tutor

Access control has no effect on Orbi RBK853

System is set up and working fine except that devices that are blocked via web site or app continue to have Internet access.

 

Using most recent firmware available through app update (haven't installed the most recent hotfix yet).

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 4

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idontcare67
Tutor

Re: Access control has no effect on Orbi RBK853

Thanks for the reply.

 

I reached out to support and based on their advice installed a new hotfix firmware, reset my system to factory defaults and now it works as expected.

 

A bit of a pain in the b#@t but at least it fixed the problem.

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FURRYe38
Guru

Re: Access control has no effect on Orbi RBK853

What FW version do you have loaded? 

 

Checking my 8 series with v32 FW, I can enable Access Controls, Select Block all new devices from connecting.

Check marked my iphone and android pad. 

Select the Block button on the UI and the router seems to engage the process. After it's back to ready, I checked my iphone and pad and they would could not get internet access though were still connected to the wifi. 

After selecting Allow devices, both iphone and pad were able to gain internet access again. 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode and RBK752(v.2) AP mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 4
idontcare67
Tutor

Re: Access control has no effect on Orbi RBK853

Thanks for the reply.

 

I reached out to support and based on their advice installed a new hotfix firmware, reset my system to factory defaults and now it works as expected.

 

A bit of a pain in the b#@t but at least it fixed the problem.

Message 3 of 4
FURRYe38
Guru

Re: Access control has no effect on Orbi RBK853

Please mark your thread as solved so others will know.

 

Enjoy. Smiley Wink

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM2000 Modem | Wifi Router RAXE50 and R8500(v.158) Router Mode and RBK752(v.2) AP mode | Switches NG GS105/8 | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

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