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Box is labeled RBK852, admin portal reports RBR850

mregoli
Aspirant

Box is labeled RBK852, admin portal reports RBR850

 

Hi folks, anyone experienced this? The box (from Best Buy) is clearly labeled AX6000/RBK852 (including on the barcode/decal where it reads "RBK852-100NAS") but the admin portal reports "Hardware Version RBR850" under the Advanced > Router Information.

 

Additionally I'm running the following:

 

Firmware Version V3.2.15.25_1.3.15
GUI Language Version V3.0.0.45_2.1.30.3

 

So what model do I have?  Thanks!  —Michael

Message 1 of 5
Chuck_M
Mentor

Re: Box is labeled RBK852, admin portal reports RBR850

You have the KIT (RBK) that consists of one satellite (RBS-850) and one router (RBR-850).

 

The box is right when describing how many "parts" come with it.

 

 

 

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My Equipment: Cox Cable (350Mb/35Mb), Orbi AX6000 (RBR850, 3 x RBS850) (2xWired backhaul), NG GS116PP Gigabit Smart Switch, Synology DS1019+ NAS
Message 2 of 5
mregoli
Aspirant

Re: Box is labeled RBK852, admin portal reports RBR850

Thanks for this, but I'm pointing out the different model numbers I guess, not how many parts are in the box. The carton indicates a superior version (albeit only a couple clicks) — router is telling me one version (RBR850) — but the box indicates RBK852. (Gotcha, "K" stands for "kit.") —mr

Message 3 of 5
Chuck_M
Mentor

Re: Box is labeled RBK852, admin portal reports RBR850

You may want to go back and carefully read the response again to your concern which explains what the model numbers are that make up the kit you bought.

 

You have exactly what you paid for and what was advertised on the box.

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My Equipment: Cox Cable (350Mb/35Mb), Orbi AX6000 (RBR850, 3 x RBS850) (2xWired backhaul), NG GS116PP Gigabit Smart Switch, Synology DS1019+ NAS
Message 4 of 5
FURRYe38
Guru

Re: Box is labeled RBK852, admin portal reports RBR850

The admin web page will just report the model # of the Orbi router so you'll always see RBR850. Same goes for the RBS850 on it's web page. The RBK85# is just a marketing and box marking only. You won't see this on the web pages. 


@mregoli wrote:

Thanks for this, but I'm pointing out the different model numbers I guess, not how many parts are in the box. The carton indicates a superior version (albeit only a couple clicks) — router is telling me one version (RBR850) — but the box indicates RBK852. (Gotcha, "K" stands for "kit.") —mr


 

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)> RBK953(v6.0.3.68) & XR450(v130)
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, and WNHDE111
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